Duplicate Cleaner support

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FAQs and Video tutorials

Last post by DigitalVolcano « Fri Dec 12, 2014 5:03 pm

by DigitalVolcano » Fri Dec 12, 2014 5:03 pm

There are FAQ's (Frequently asked questions) and answers for Duplicate Cleaner, TextCrawler and TaskCanvas on the knowledgebase here:

There are...

0 Replies

60814 Views

Last post by DigitalVolcano
Fri Dec 12, 2014 5:03 pm

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Comparing and Consolidating drives or folders

Last post by DigitalVolcano « Fri Apr 24, 2020 7:24 am
Replies: 4
by DigitalVolcano » Tue Jan 29, 2019 10:04 pm

Consolidating Drives/Folders/Backups with Duplicate Cleaner Pro 4.

A rough guide. This tutorial can evolve - all suggestions welcome!
There are...

4 Replies

6511 Views

Last post by DigitalVolcano
Fri Apr 24, 2020 7:24 am
Can I trust Duplicate Cleaner Free 4.1.2

Last post by Heddybell « Thu Jul 09, 2020 7:20 pm
Replies: 3
by Heddybell » Thu Jul 09, 2020 2:09 pm

Hi - I have just discovered Duplicate Cleaner Free 4.1.2. I am very pleased with this compared to other Duplicate progs I have tried. However, can I...

3 Replies

23 Views

Last post by Heddybell
Thu Jul 09, 2020 7:20 pm
Impossible to pay with Fast Spring!!! I just want to buy it!

Last post by DigitalVolcano « Fri Jul 03, 2020 7:38 am
Replies: 1
by adelpenho » Fri Jul 03, 2020 2:18 am

My name is Alfredo and I'm from Brazil. I tried the Duplicate Cleaner and I really like the software. When I decided to buy I entered Fast Spring,...

1 Replies

55 Views

Last post by DigitalVolcano
Fri Jul 03, 2020 7:38 am
Support for Synology Nas

Last post by kawaz750 « Thu Jul 02, 2020 3:22 pm
Replies: 1
by Dexter Jackson » Fri Jun 28, 2019 9:07 pm

Hello,

I have been a user of duplicate cleaner pro for years. It would be awesome if you had an app available directly on Synology NAS devices.

I...

1 Replies

7076 Views

Last post by kawaz750
Thu Jul 02, 2020 3:22 pm
Trying to buy from Brazil error

Last post by adelpenho « Thu Jul 02, 2020 2:35 pm
Replies: 3
by adelpenho » Wed Jun 24, 2020 1:13 pm

Hi, I'm from Brazil and I tried to buy the software but always shows an error message.
How can I get support?
Thank you

3 Replies

105 Views

Last post by adelpenho
Thu Jul 02, 2020 2:35 pm
How to remove copies in same folder, making sure to keep same copy in backup locations

Last post by DigitalVolcano « Mon Jun 22, 2020 7:30 pm
Replies: 2
by jang430 » Fri Apr 03, 2020 3:39 am

I have 3 locations for my pictures:

1. SSD on my desktop drive C
2. HDD on my desktop drive D
3. NAS

On location 1, there are duplicate files...

2 Replies

2514 Views

Last post by DigitalVolcano
Mon Jun 22, 2020 7:30 pm
Unable to upgrade from Ver 4.0.0.1 to Ver 4.1.4

Last post by carolathome « Thu Jun 18, 2020 4:10 pm
Replies: 2
by carolathome » Thu Jun 18, 2020 2:02 am

June 17, 2020 re upgrade issue

I'm running Windows 10, Ver 1903 on my Toshiba Satellite. I've got lots of drive space, 16GB memory and no issues...

2 Replies

217 Views

Last post by carolathome
Thu Jun 18, 2020 4:10 pm
Not deleting from computer

Last post by carolathome « Thu Jun 18, 2020 1:37 am
Replies: 2
by lcmerritt81 » Mon May 18, 2020 2:17 pm

I have spent hours and hours deleting thousands of duplicate photos from my computer using this program. However, there are still many duplicates...

2 Replies

622 Views

Last post by carolathome
Thu Jun 18, 2020 1:37 am
Finding duplicates in 2 separate locations

Last post by DigitalVolcano « Mon Jun 15, 2020 7:35 am
Replies: 1
by MadDogDean » Sun Jun 14, 2020 7:57 am

Hello,

Giving DC a try and overall, I like the way it works and options available. A little overwhelming to start with, but who learned to ride a...

1 Replies

177 Views

Last post by DigitalVolcano
Mon Jun 15, 2020 7:35 am
Eduted Iphone photos, time lapses

Last post by DigitalVolcano « Thu Jun 11, 2020 7:17 pm
Replies: 1
by petrumi » Tue Jun 09, 2020 11:35 am

Hello, I bought your software and I have a few questions:
1. How to deal with duplicate photos from Iphone that my wife edits on the phone and I have...

1 Replies

1369 Views

Last post by DigitalVolcano
Thu Jun 11, 2020 7:17 pm
Log of delete operation

Last post by DigitalVolcano « Thu Jun 04, 2020 5:41 pm
Replies: 2
by luca1010 » Thu Jun 04, 2020 11:14 am

Hi,

is it possible to have a log of deleted files (or a list of files that will be deleted)? I have a quite complex situation on 2 nearly identical...

2 Replies

821 Views

Last post by DigitalVolcano
Thu Jun 04, 2020 5:41 pm
Zip files

Last post by DigitalVolcano « Tue Jun 02, 2020 7:46 am
Replies: 2
by arnoudj » Tue May 19, 2020 12:18 pm

I had a enormous problem in removing files. After about 10 removals the proces slowed down to 1 file a minute or more. And for days I did not know...

2 Replies

615 Views

Last post by DigitalVolcano
Tue Jun 02, 2020 7:46 am
Include hidden folders in "Scan location"

Last post by brooksr « Thu May 28, 2020 12:59 pm
Replies: 7
by leblancj » Thu Apr 30, 2020 5:31 pm

I'd like to include a folder in appdata, e.g., %userprofile%\appdata but there doesn't seem to be a way to select these hidden folders. I see the...

7 Replies

1294 Views

Last post by brooksr
Thu May 28, 2020 12:59 pm
Sort columns not working

Last post by Cadill « Sat May 23, 2020 2:58 pm
Replies: 6
by janiko » Sat Jul 02, 2016 5:41 pm

Hi all,

I have DC4 (4.0.1) and I can't sort the duplicate files list by clicking on the column name :( The list remains with default sort option (by...

6 Replies

9643 Views

Last post by Cadill
Sat May 23, 2020 2:58 pm
Questions about searching for duplicate JPG files

Last post by brooksr « Thu May 21, 2020 4:53 pm
Replies: 2
by brooksr » Thu May 21, 2020 1:05 pm

Hello,
I love this program because of its speed and design.
Should Image Mode always be used when searching for duplicate JPGs?
Would there ever be...

2 Replies

347 Views

Last post by brooksr
Thu May 21, 2020 4:53 pm
there has to be a better way

Last post by therube « Mon May 18, 2020 12:03 pm
Replies: 1
by GracieandBug » Mon May 18, 2020 7:29 am

I have a NAS with 4.5Tb of image files, I started a scan, after 16 hours it was only 10% complete, is there a better way?

1 Replies

426 Views

Last post by therube
Mon May 18, 2020 12:03 pm
Fixed number of characters for matching file name using Same Name option

Last post by shawnmoloney « Mon May 18, 2020 1:49 am

by shawnmoloney » Mon May 18, 2020 1:49 am

Is there a way to fix the number of characters that Duplicate Cleaner will use to match the file name when using the Same Name option during the...

0 Replies

1112 Views

Last post by shawnmoloney
Mon May 18, 2020 1:49 am
How do I scan my computer for the duplicates using Duplicate Cleaner

Last post by kanja34 « Tue May 12, 2020 9:38 am
Replies: 4
by kanja34 » Sun May 10, 2020 9:46 pm

Hello,

I have installed Duplicate Cleaner on my Windows 10 PC. I have 1TB of hard disk on my computer and having thousands of digital images and MP3...

4 Replies

942 Views

Last post by kanja34
Tue May 12, 2020 9:38 am
Hard Links

Last post by kbs « Mon May 11, 2020 5:00 pm
Replies: 2
by halaywi » Mon Nov 12, 2018 7:31 pm

Could someone please explain to me what Hard links are? Thanks!

2 Replies

2334 Views

Last post by kbs
Mon May 11, 2020 5:00 pm
Best approach for finding and sorting duplicates

Last post by kanja34 « Mon May 11, 2020 4:29 pm
Replies: 2
by Jeri » Sun Apr 12, 2020 12:14 pm

I have about 120.000 images on a USB-drive, many are duplicated images in forms of copies, copies of folders with these images, thumbnails of the...

2 Replies

1601 Views

Last post by kanja34
Mon May 11, 2020 4:29 pm
HEIC Support?

Last post by Jamison « Sun May 10, 2020 6:45 pm
Replies: 13
by kpolleck » Sun Nov 18, 2018 8:37 pm
1

2
Do you have any plans to support HEIC files? I have what I think are the same files in JPG and HEIC formats, and I want to know that they match.
13 Replies

8239 Views

Last post by Jamison
Sun May 10, 2020 6:45 pm
Unable to find Duplicates

Last post by DigitalVolcano « Thu May 07, 2020 9:32 am
Replies: 1
by wrzi » Wed May 06, 2020 4:13 pm

So I copied files from one drive to another.
(D drive to Network Storage R Drive)
I then included those folders from D and those folders from R to...

1 Replies

899 Views

Last post by DigitalVolcano
Thu May 07, 2020 9:32 am
How to undo hardlinks?

Last post by therube « Mon May 04, 2020 12:04 pm
Replies: 1
by rogeriodec » Mon May 04, 2020 5:25 am

I created some hard links from some files.
How to undo the hard link operation? :?:

1 Replies

739 Views

Last post by therube
Mon May 04, 2020 12:04 pm
Hardlink Error: No valid target file in group 1

Last post by rogeriodec « Sat May 02, 2020 3:28 pm
Replies: 5
by rogeriodec » Tue Apr 28, 2020 9:54 pm

I installed the 4.1.4 trial version.
I'm trying to hardlink 1 file:

And I get this error.
What's wrong?

5 Replies

1192 Views

Last post by rogeriodec
Sat May 02, 2020 3:28 pm
Find same picture but different Exif data?

Last post by brooksr « Wed Apr 29, 2020 3:00 pm
Replies: 4
by brooksr » Tue Apr 21, 2020 10:45 pm

1. Is there a way to find pictures (into a group) where the pictures are the same but one has Exif data added (like tags)?

2. Is there a way to find...

4 Replies

1209 Views

Last post by brooksr
Wed Apr 29, 2020 3:00 pm

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