Duplicate Cleaner support

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FAQs and Video tutorials

Last post by DigitalVolcano « Fri Dec 12, 2014 5:03 pm

by DigitalVolcano » Fri Dec 12, 2014 5:03 pm

There are FAQ's (Frequently asked questions) and answers for Duplicate Cleaner, TextCrawler and TaskCanvas on the knowledgebase here:

There are...

0 Replies

61608 Views

Last post by DigitalVolcano
Fri Dec 12, 2014 5:03 pm

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Comparing and Consolidating drives or folders

Last post by DigitalVolcano « Fri Apr 24, 2020 7:24 am
Replies: 4
by DigitalVolcano » Tue Jan 29, 2019 10:04 pm

Consolidating Drives/Folders/Backups with Duplicate Cleaner Pro 4.

A rough guide. This tutorial can evolve - all suggestions welcome!
There are...

4 Replies

7585 Views

Last post by DigitalVolcano
Fri Apr 24, 2020 7:24 am
Known Duplicates showing up as unique

Last post by therube « Fri Sep 18, 2020 6:56 pm
Replies: 6
by DickyJean » Mon Sep 14, 2020 12:12 am

I'm getting files listed as unique when I'm certain there are duplicates. I have already gone through the troubleshooting at .

I had typed this long...

6 Replies

63 Views

Last post by therube
Fri Sep 18, 2020 6:56 pm
Best way of removing duplicate files without having to manually select files

Last post by ee1242 « Fri Sep 18, 2020 1:27 am

by ee1242 » Fri Sep 18, 2020 1:27 am

I have used the Duplicate Cleaner Pro 4.1.4 program to scan my pictures and it has found 672,982 duplicate files.

I have selected the option to move...

0 Replies

11 Views

Last post by ee1242
Fri Sep 18, 2020 1:27 am
Best way of automatically moving duplicate files

Last post by ee1242 « Tue Sep 15, 2020 6:48 am

by ee1242 » Tue Sep 15, 2020 6:48 am

I have used the Duplicate Cleaner Pro 4.1.4 program to scan my pictures and it has found 478,425 duplicate files.

I have selected the option to move...

0 Replies

23 Views

Last post by ee1242
Tue Sep 15, 2020 6:48 am
Feature requests.

Last post by DigitalVolcano « Mon Sep 14, 2020 9:19 pm
Replies: 1
by wwcanoer » Fri Sep 04, 2020 6:43 am

9Feature requests:
(1) Folder selection pane: Add expand all and collapse all options.
(1.1) Buttons on the top or bottom to expand all and collapse...

1 Replies

117 Views

Last post by DigitalVolcano
Mon Sep 14, 2020 9:19 pm
Missing Audio File duplicates

Last post by DigitalVolcano « Mon Sep 14, 2020 9:17 pm
Replies: 1
by IRestructured » Fri Sep 11, 2020 9:22 pm

I have purchased Pro and it works but misses a signicant number of audio files. I there a step I'm missing.

1 Replies

16 Views

Last post by DigitalVolcano
Mon Sep 14, 2020 9:17 pm
Duplicates Cleaner Crashes Repeatedly

Last post by DigitalVolcano « Fri Sep 11, 2020 6:01 pm
Replies: 2
by pcamblin » Fri Sep 11, 2020 12:37 pm

Yesterday I spent a long and intimate day with my new Duplicate Cleaner Free Version 4.1.2 APP, downloaded from the Microsoft store to my Dell...

2 Replies

69 Views

Last post by DigitalVolcano
Fri Sep 11, 2020 6:01 pm
Broken feature in DCP 4.1.4: Pasting location doesn't move to that place in the directory.

Last post by wwcanoer « Fri Sep 04, 2020 5:50 am
Replies: 2
by wwcanoer » Wed Aug 19, 2020 7:52 am

In past versions, I could paste a location (ex. D:\Documents\2020\ToSearch) and click enter and the appropriate directory would be selected but in...

2 Replies

167 Views

Last post by wwcanoer
Fri Sep 04, 2020 5:50 am
File Formats .MOV and .HEIC

Last post by DigitalVolcano « Wed Sep 02, 2020 10:26 am
Replies: 2
by vegesine » Sun Aug 30, 2020 1:45 am

Hi,

Does the tool support file formats .MOV and .HEIC. Using v4.1.4

Thanks

2 Replies

181 Views

Last post by DigitalVolcano
Wed Sep 02, 2020 10:26 am
DCP 4.1.4 & HashTool 1.2.01 cannot see some files.

Last post by therube « Wed Aug 19, 2020 4:29 pm
Replies: 1
by wwcanoer » Wed Aug 19, 2020 6:54 am

Duplicate Cleaner Pro 4.1.4 & HashTool 1.2.01 CANNOT see some files.
But Windows 10, WinMerge, Syncovery and TeraCopy CAN see those files.

When...

1 Replies

288 Views

Last post by therube
Wed Aug 19, 2020 4:29 pm
Image Preview Shortcut?

Last post by DigitalVolcano « Wed Aug 19, 2020 10:14 am
Replies: 1
by Dschneider » Tue Aug 18, 2020 5:53 am

Hi All,

Maybe my search logic is faulty, but I didn't see this question asked/answered in the forum. If it's there and I'm not finding it, I...

1 Replies

135 Views

Last post by DigitalVolcano
Wed Aug 19, 2020 10:14 am
Can't select files to delete

Last post by DigitalVolcano « Mon Aug 17, 2020 9:55 am
Replies: 1
by rbowman » Sun Aug 16, 2020 6:24 pm

I am trying this software. It has done a wonderful job of finding my duplicate photos but I cannot select the ones to delete. I've tried to click in...

1 Replies

153 Views

Last post by DigitalVolcano
Mon Aug 17, 2020 9:55 am
Surviving file names remain in display

Last post by gvanblaricum « Sun Aug 16, 2020 12:34 am
Replies: 2
by gvanblaricum » Fri Aug 14, 2020 11:10 pm

I've been using Duplicate Cleaner Pro for many years and like it a lot. Nice product!
I've noticed that in version 4.1.3 after I have removed all of...

2 Replies

1154 Views

Last post by gvanblaricum
Sun Aug 16, 2020 12:34 am
Coupon

Last post by DigitalVolcano « Sat Aug 15, 2020 8:35 pm
Replies: 1
by rjclark71 » Sat Aug 15, 2020 4:12 pm

Any Coupon Code going for long time user of the free version to upgrade with, as I'm a skinflint!
:D

1 Replies

699 Views

Last post by DigitalVolcano
Sat Aug 15, 2020 8:35 pm
HEIC Support?

Last post by wendel « Thu Aug 06, 2020 12:58 pm
Replies: 15
by kpolleck » Sun Nov 18, 2018 8:37 pm
1

2
Do you have any plans to support HEIC files? I have what I think are the same files in JPG and HEIC formats, and I want to know that they match.
15 Replies

9590 Views

Last post by wendel
Thu Aug 06, 2020 12:58 pm
Comparing two music folders return no matches?

Last post by wendel « Wed Aug 05, 2020 9:38 am
Replies: 4
by KenH » Thu Jul 23, 2020 9:16 pm

I have two folders of Music that are nearly identical. However, Duplicate Cleaner finds no duplicates when it should find 100's of them.

What are...

4 Replies

1520 Views

Last post by wendel
Wed Aug 05, 2020 9:38 am
Create Shortcut Feature

Last post by wendel « Wed Aug 05, 2020 9:35 am
Replies: 3
by vivification » Sun Aug 02, 2020 11:41 pm

Hello

We just recently downloaded your program to clean up some duplicate data on our File Server.

I am a little confused about how his Hard Link...

3 Replies

460 Views

Last post by wendel
Wed Aug 05, 2020 9:35 am
Command line parameters suggestion

Last post by dbague « Tue Aug 04, 2020 4:47 am

by dbague » Tue Aug 04, 2020 4:47 am

With hash databases increasing in size, the probabilities of malformed errors appear to be increasing, or they become increasingly precious without...

0 Replies

208 Views

Last post by dbague
Tue Aug 04, 2020 4:47 am
Fail to detect scan of print and scan of negative as duplicates

Last post by DigitalVolcano « Mon Aug 03, 2020 9:04 pm
Replies: 1
by Rayden » Thu Jul 30, 2020 6:09 am

I have some photos that are scanned colour negatives and some scanned colour prints. The images (both positive) are virtually identical except in...

1 Replies

334 Views

Last post by DigitalVolcano
Mon Aug 03, 2020 9:04 pm
Anyone can help me with the registration license issue

Last post by DigitalVolcano « Fri Jul 24, 2020 10:31 am
Replies: 1
by roasters » Fri Jul 24, 2020 1:32 am

I just bought the few minutes ago.
Then I copyed the license key from the E-mail that you official sent.
No matter how many ways I typed the license...

1 Replies

884 Views

Last post by DigitalVolcano
Fri Jul 24, 2020 10:31 am
Music files don't show up as duplicates?

Last post by DigitalVolcano « Fri Jul 24, 2020 10:29 am
Replies: 1
by KenH » Thu Jul 23, 2020 9:39 pm

I have two folders that contain almost identical music files. But, for some reason, Duplicate Cleaner doesn't find any duplicates. It finds other...

1 Replies

842 Views

Last post by DigitalVolcano
Fri Jul 24, 2020 10:29 am
Longest/Shortest folder name vs. Deepest/Shallowest structure

Last post by DigitalVolcano « Thu Jul 23, 2020 10:58 am
Replies: 1
by Gorton » Mon Jul 20, 2020 2:18 am

Hi,

Suggestion for the enhancing the Selection Assistant:

Under Mark by file/folder name, add 2 options:

- Deepest folder depth in each group
-...

1 Replies

963 Views

Last post by DigitalVolcano
Thu Jul 23, 2020 10:58 am
Hard Links feature tweak (soft links)?

Last post by DigitalVolcano « Thu Jul 23, 2020 10:58 am
Replies: 5
by Alex » Sat Apr 30, 2011 9:00 pm

Making hard links is really handy, but I'd prefer making soft links. Freaky things about hard links: even though it's a holder pointing to other...

5 Replies

4369 Views

Last post by DigitalVolcano
Thu Jul 23, 2020 10:58 am
Duplicate file with names containing non ascii chars can't be found?

Last post by DigitalVolcano « Tue Jul 21, 2020 12:22 pm
Replies: 1
by quuzuu » Tue Jul 21, 2020 5:13 am

For instance, in a folder, if I have 3 files:
★.mp4
你好.mp4
hello.mp4

then I Ctrl-A Ctrl-C Ctrl-V to create a copy for each file, then search for...

1 Replies

863 Views

Last post by DigitalVolcano
Tue Jul 21, 2020 12:22 pm
Delete only folders that have all files selected within them?

Last post by Gorton « Mon Jul 20, 2020 6:04 am
Replies: 1
by Gorton » Sun Jul 19, 2020 10:37 am

Hi,

I am wondering if there is a way to restrict a File Removal process to delete ONLY folders that have ALL files selected within them? In other...

1 Replies

674 Views

Last post by Gorton
Mon Jul 20, 2020 6:04 am

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