What is the red X?

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bsacco
Posts: 63
Joined: Sun Jan 02, 2022 9:47 pm

What is the red X?

Post by bsacco »

I recently did a pass in DCP5 where I noticed a red X through the the image in a group. I marked select "All but one in the group" but it marked the 5th item with a Red X. I can't find any information about this. What does it mean?

see image below...

Image

https://drive.google.com/file/d/1oLHPSp ... sp=sharing
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DigitalVolcano
Site Admin
Posts: 1863
Joined: Thu Jun 09, 2011 10:04 am

Re: What is the red X?

Post by DigitalVolcano »

It's part of the image. View them in the Image viewer, or outside DC.
bsacco
Posts: 63
Joined: Sun Jan 02, 2022 9:47 pm

Re: What is the red X?

Post by bsacco »

I'm curious as to why you guys at DigitalVolcano respond to the easy answers but ghost me when I have more complex questions revolving around the process of using your software?

Are you that short of staff?

Is this something I should have anticipated before buying this program?

I really do like your software but getting answers while trying to use it is like pulling teeth.

I'm just being honest here.
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DigitalVolcano
Site Admin
Posts: 1863
Joined: Thu Jun 09, 2011 10:04 am

Re: What is the red X?

Post by DigitalVolcano »

There is no staff, it's a one-person company. I answer what I can between upgrading the server, trying to get TextCrawler 4 out for beta, and getting Duplicate Cleaner 6 off the ground for Mac and Windows. Happy to offer a refund if it's not for you!
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