I just purchased Duplicate Cleaner and it is a powerful easy to use program but I have experienced a little problem when using the Remove Empty Folders Tool. After searching a large folder with many old subfolders this tool found 35 empty folders and marked them for deletion. I clicked to remove the empty folders and nothing seemed to happen and 0 folders have been removed was the response. I viewed the log and it said "folder not removed" and the reason was "Access to the path is denied". I looked in the Help for solution and then checked 2 things on those folders in the Windows File Explorer, permissions/auditing and opening Duplicate Cleaner as Administrator, I did that and also removed "read only" attributes from all the folders. No other process was accessing these folders. They were indeed empty because I checked that also. These folders were on an external drive and were created in 2015 before I replaced my PC and now I am trying to clean all that up. After multiple attempts I was unable to delete those folders using the Remove Empty Folders Tool. I was able to create a new TEST Folder and delete using this tool with no problem. So the problem is something with those old folders, I just can't figure out what. If anyone has a clue about that I would really appreciate any advice or help, Thank you.
Jeff
"Access to the path is denied" when using Remove Empty Folders Tool
- DigitalVolcano
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Re: "Access to the path is denied" when using Remove Empty Folders Tool
Are they really long paths? (e.g. >260 characters)
What happens if you try and delete one of them in the File Explorer?
What happens if you try and delete one of them in the File Explorer?
Re: "Access to the path is denied" when using Remove Empty Folders Tool
Are you able to delete the folder (one of said folders) through Windows Explorer?checked 2 things on those folders in the Windows File Explorer
If not, & though you did mention permissions, maybe it is an owner/permissions issue?