DCP 4.0.3 starts and immediately shuts down

The best solution for finding and removing duplicate files.
robtgordon
Posts: 8
Joined: Mon Jun 06, 2016 1:44 am

DCP 4.0.3 starts and immediately shuts down

Post by robtgordon »

Running Windows Pro 10-64AU. Recently installed DCP 4.0.3 and seemed to be working OK; this morning, when I started it, it would appear to start and immediately shut down. Rebooted; tried again; same thing. Reinstalled DCP 4.0.2 and it worked OK. Then re-upgraded to DCP 4.0.3 and seems to be working OK for now. Just wondering if anyone else has seen this.

Rob
robtgordon
Posts: 8
Joined: Mon Jun 06, 2016 1:44 am

Re: DCP 4.0.3 starts and immediately shuts down

Post by robtgordon »

Update...had to uninstall 4.0.3 and reinstall 4.0.2. 4.0.3 keeps shutting down. Oh well...
User avatar
DigitalVolcano
Site Admin
Posts: 1864
Joined: Thu Jun 09, 2011 10:04 am

Re: DCP 4.0.3 starts and immediately shuts down

Post by DigitalVolcano »

Sorry you had trouble. Does resetting the database help?
https://digvolsoft.freshdesk.com/suppor ... e-cleaner-
robtgordon
Posts: 8
Joined: Mon Jun 06, 2016 1:44 am

Re: DCP 4.0.3 starts and immediately shuts down

Post by robtgordon »

I ended up doing what you document as "method 2" - deleting the DuplicateCleaner4_Pro.data file. That seems to have fixed the problem for now.

Rob
Post Reply