Display Error
Display Error
I am getting the attached Display Error after the duplicates have been identified. It happens on all file types. How can I fi this?
- DigitalVolcano
- Site Admin
- Posts: 1864
- Joined: Thu Jun 09, 2011 10:04 am
Re: Display Error
Sorry you are having trouble. Which version are you running?
Is it possible for you to upload your duplicatecleaner.data file so I can test the issue?
It's in C:\Users\[YOURUSER]\AppData\Roaming\DigitalVolcano\DuplicateCleaner on Windows 7. You can zip and email it if it's not too big.
Thanks!
Is it possible for you to upload your duplicatecleaner.data file so I can test the issue?
It's in C:\Users\[YOURUSER]\AppData\Roaming\DigitalVolcano\DuplicateCleaner on Windows 7. You can zip and email it if it's not too big.
Thanks!
Re: Display Error
I am running the latest pro version. I can send the file. Where do I email it?
Re: Display Error
Greetings ~
I just (updated) to the latest version as well and received the same error...
I'll await the responses to this issue, see what the answers and recommendations are, unless, I need a error test created.
Please let me know...
Respects ~
I just (updated) to the latest version as well and received the same error...
I'll await the responses to this issue, see what the answers and recommendations are, unless, I need a error test created.
Please let me know...
Respects ~
- DigitalVolcano
- Site Admin
- Posts: 1864
- Joined: Thu Jun 09, 2011 10:04 am
Re: Display Error
Thanks, you can send the data file to software@digitalvolcano.co.uk
Re: Display Error
======DigitalVolcano wrote:Thanks, you can send the data file to software@digitalvolcano.co.uk
Greetings ~
Will be sending shortly....
(edit):
Since its a large file, I am uploading to be downloaded, and I'll attach the link to the email, for easy access...
I hope that this is ok? (please let me know) ..
Thanks in advance!
Respects ~
- DigitalVolcano
- Site Admin
- Posts: 1864
- Joined: Thu Jun 09, 2011 10:04 am
Re: Display Error
That's fine!
- DigitalVolcano
- Site Admin
- Posts: 1864
- Joined: Thu Jun 09, 2011 10:04 am
Re: Display Error
Thanks for the file. The error is now fixed - it's only happening with Image search and in certain cases.
The fix will be in update 3.2.1 which will be released very soon.
The fix will be in update 3.2.1 which will be released very soon.