Impossibly Slow

[Justin]

This seems to be incredibly slow. So much so as that it is unusable.

It seems to want to take more than a day to delete 9.14GB and I still have another 48 GB to go, and for the past hour it has been on 0% complete. To get to the deleting stage I had to wait all day to get through the calculating stage.



My system is new and high spec. See below. Any suggestions on how I can speed this up? If I can't I suspect I will need to look for a different solution and would like to know how to get a refund. Thanks

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-08HIJMN
System Manufacturer LENOVO
System Model 80Y8
System Type x64-based PC
System SKU LENOVO_MT_80Y8_BU_idea_FM_YOGA 920-13IKB Glass
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz, 1992 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date LENOVO 5NCN38WW, 22/02/2018
SMBIOS Version 3.0
Embedded Controller Version 1.37
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name DESKTOP-08HIJMN\Justi
Time Zone SA Pacific Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 9.07 GB
Total Virtual Memory 42.7 GB
Available Virtual Memory 24.0 GB
Page File Space 26.9 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

[therube]

Are you deleting from local disks rather that from a LAN or something else?

How are you deleting?
Direct, to Recycle Bin, renaming, moving ... ?

Do you have logging (of the delete actions) enabled?

[DigitalVolcano]

As noted, LAN or delete to the Recycler can be slower.

If you are getting a slow response while deleting then on some systems unchecking the 'Via windows shell' option first is much faster. The files are then deleted directly by duplicate cleaner and not put through the Windows system (though you don't get the graph, estimate remaining, etc).

[Justin]

I'm deleting directly from my computer. I do have via the recycle bin. but I woke up this morning and it says that 49,590 files and 9.11GB are still waiting to be deleted. I don't think I have logging enabled.

It has ticked what I thought was the default settings of via windows shell and direct to the recycle bin. I'm loathe to cancel that and try again though.... A lot of the files I am deleting are zip files if that means anything...

I just checked my task manager and it appears as though Duplicate Cleaner is not responding, so maybe I should try and cancel.



If I do end this and restart and try deleting directly via shell, rather than recycle bin, will I need to check my hard disk drive again for duplicates, as that took about two days!

[Justin]

Well the system restarted so I lost it anyway. now it looks like I need to rescan again. Would be great to know what to do for the fastest results. I certainly seem to be getting a lot of not responding from Duplicate Cleaner

[Justin]

So now I did a duplicate check in a smaller area of the computer. It finally ran over about 5 hours. Deleted some files but now it is stuck again on not responding. with 5 items remaining and 372MB still to delete. Of a total of about 373MB.

I finally gave up and cancelled this. so I now have to run a scan again. But I don't see the point if you cant help me resolve this deleting issue.

[DigitalVolcano]

Did you try it with 'via windows shell' unchecked on your second attempt?

If it is stalling with 'not responding' it will usually recover if left.