Duplicate Cleaner missing ALL my duplicates

Doc Terry · Post by **Doc Terry** » Thu Feb 18, 2010 8:38 pm

I have a folder MUSIC which contains all my music (some 2 or 3 folders deep). I have another folder PENDRIVE which has a selection from my main music.

When I run Duplicate Cleaner, selecting the two folders, and the options has the SCAN SUBFOLDERS checked. It doesn't find a single duplicate file. Yet there should be abou 1,400 duplicates.

Any ideas what the problem might be?
Running Win 7

Doc Terry · Post by **Doc Terry** » Thu Feb 18, 2010 8:42 pm

PS To my original post.
I have tried setting it to search for MUSIC and also to search for EVERYTHING--both give a zero result.

ceyko · Post by **ceyko** » Thu Feb 25, 2010 2:20 am

I have this same problem. It found all the duplicates (All content), but I had to close it to do something else. Afterwards, nada.

1.4.3 am going to dl and try 1.4.4 now

DV · Post by DV » Thu Feb 25, 2010 9:30 am

Strange! Is it finding files at all (Anything in the All Files Scanned tab)?
-Are the folders you want to scan listed next to a folder icon with a green plus sign (not a red cross)?
-Minimum/Max file size should be both set to 0 (no restrictions)
-Filter should be *.*;* for everything.

The other big issue is that this version (1.x.x) won't detect Unicode file names - eg Any filename containing extended Character sets (eg Chinese). Version 2.0 will fix this.

J Wms · Post by **J Wms** » Sat Mar 27, 2010 6:18 pm

I get the same behavior. In fact I can make copies of a the folder and its contents and select one folder level (selecting folder with original and duplicate) up and set search criteria to same content, same name or any other and it does not find a single file as being duplicated even though they exist as direct copies.

mjns · Post by **mjns** » Wed Mar 31, 2010 12:16 am

When I click "delete" files I get a message that says files cannot be deleted because they are "protected." Any ideas?

DV · Post by DV » Wed Mar 31, 2010 5:26 pm

mjns - check the options menu - some files may be protected. Remeber not to delete anything that you aren't sure about!

DV · Post by DV » Wed Mar 31, 2010 5:29 pm

J Wms - I'm not sure why this is, but make sure your search folders have the green cross (not the red one) in the icon in the 'Search Paths' list.

Gary · Post by **Gary** » Mon Apr 05, 2010 4:29 pm

This happened to me at one point and I couldn't figure it out. DC also wasn't scanning for nearly as long as it should have been. I finally discovered that I had somehow unchecked "Scan subfolders" in the options menu, or it had unchecked itself.

Rechecked it and viola!

p.s. Thank you so much DV. Will donate to ya in a month or so when I get a paypal account!