Not Deleting What I Select

Ethan · Post by **Ethan** » Sat Nov 21, 2009 10:48 am

I made the mistake of running the program when prompted immediately after I installed it. Had the "delete errors" problem too. Right-clicked on the program icon from the start menu and opened as administrator. After that it worked like a charm.

OldGrantonian · Post by **OldGrantonian** » Fri Dec 04, 2009 11:53 am

Ethan wrote:

>> Right-clicked on the program icon from the start
>> menu and opened as administrator. After that it
>> worked like a charm.

I would be grateful if you could give me the following info:

- Are you using Vista?
- Is your mscomctl.ocx file in System or System32?

Hschomberg · Post by **Hschomberg** » Sat Dec 26, 2009 9:13 pm

I had the same problem as Ethan. His solution worked for me. I am running VISTA, mscomctl.ocx is in the system32 folder.

thanks for making duplicate cleaner available

kevin · Post by **kevin** » Mon Dec 28, 2009 7:13 pm

Hi my problem is the error says protected files help?

Vincnet · Post by **Vincnet** » Sat Apr 10, 2010 4:21 pm

Hey I had the same problem. Thanks for the solution here!

GREAT program after this was resolved for me !!

I'm running Windows 7, mscomctl.ocx is in System32

thanks!

IzzyB · Post by **IzzyB** » Fri Jul 30, 2010 7:48 am

I just wanted to give kudos to DV2 re: 'if you right-click on one of the files you are trying to delete, select "Open containing folder in explorer" and then try and delete the file manually.' After I did this, I still had to delete the checkmarked boxes the usual way through Duplicate Cleaner, but it worked!!