DigitalVolcano Software Support

Yes, but what are all the settings I need to enable? You are providing instruction superficially. That is, novice people like myself get lost in all the mass features of settings within the program. For example, there a bunch of settings like Status, protected, scan subfolders, show remaining /uniqu...

Is there a tutorial on how to use DCP? There seem to be too many options/features and not enough case study instruction on how to use the program to do a specific task. For example, I need to discover the fastest possible way of finding all the duplicates between two different hard drives? I've been...

Where is Overwrite is turned off?

I have two folders containing videos and photos

1) originals photos and videos

2) duplicates or (known to be possible duplicates) of photos and videos

How do I setup DCP 5 to find just the duplicates between these two folders?

If your company is only one person then I would recommend the need for you to post simple step-by-step instructions with screenshots of the settings for your customers. For instance, I have over 500,000 family photos, and many of them lost their metadata, which requires deduplication. How does one p...

Why don't you list simple step-by-step tutorials for people using your software like the following: 1) People who buy your software because their family photos are a mess and have tones of duplicates? 2) People who buy your software because their music are a mess and have tones of duplicates? 3) Peo...

I just ran a de-dupe of a large folder of loose single image and movie files. The settings were REGULAR MODE with SAME CONTENT (Match files by their exact content) checked. I choose MARK BY GROUP - ALL BUT ONE FILE IN EACH GROUP. It found DUPLICATE 64,253 files. When I try to select the CHECK FOR IS...

I need step-by-step instructions of how to dedupe and organize my large photo collection using Duplicate Cleaner 5 on my WIN 11 PC. Is there somewhere here in this forum that can deliver these step-by-step instructions? Plus I need all the correct settings so that I get the results I need. I'm havin...

Can this program find duplicates delete them, then send all the surviving files to a Folder of my choice?

I'm still having issues removing files. Is there any other settings I should know about? Every time I try to run the program it takes an entire day. Then it crashes. In addition, when I examine my recycle bin it only has a portion of the files that were selected for deletion. When I open the program...