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DCP 4.0.3 starts and immediately shuts down

Posted: Sun Aug 28, 2016 4:57 pm
by robtgordon
Running Windows Pro 10-64AU. Recently installed DCP 4.0.3 and seemed to be working OK; this morning, when I started it, it would appear to start and immediately shut down. Rebooted; tried again; same thing. Reinstalled DCP 4.0.2 and it worked OK. Then re-upgraded to DCP 4.0.3 and seems to be working OK for now. Just wondering if anyone else has seen this.

Rob

Re: DCP 4.0.3 starts and immediately shuts down

Posted: Mon Aug 29, 2016 12:32 am
by robtgordon
Update...had to uninstall 4.0.3 and reinstall 4.0.2. 4.0.3 keeps shutting down. Oh well...

Re: DCP 4.0.3 starts and immediately shuts down

Posted: Mon Aug 29, 2016 10:04 am
by DigitalVolcano
Sorry you had trouble. Does resetting the database help?
https://digvolsoft.freshdesk.com/suppor ... e-cleaner-

Re: DCP 4.0.3 starts and immediately shuts down

Posted: Mon Aug 29, 2016 1:06 pm
by robtgordon
I ended up doing what you document as "method 2" - deleting the DuplicateCleaner4_Pro.data file. That seems to have fixed the problem for now.

Rob