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Display Error
Posted: Mon Aug 26, 2013 6:51 pm
by bburbage
I am getting the attached Display Error after the duplicates have been identified. It happens on all file types. How can I fi this?
Re: Display Error
Posted: Mon Aug 26, 2013 7:27 pm
by DigitalVolcano
Sorry you are having trouble. Which version are you running?
Is it possible for you to upload your duplicatecleaner.data file so I can test the issue?
It's in C:\Users\[YOURUSER]\AppData\Roaming\DigitalVolcano\DuplicateCleaner on Windows 7. You can zip and email it if it's not too big.
Thanks!
Re: Display Error
Posted: Wed Aug 28, 2013 3:29 am
by bburbage
I am running the latest pro version. I can send the file. Where do I email it?
Re: Display Error
Posted: Wed Aug 28, 2013 5:56 am
by Deth
Greetings ~
I just (updated) to the latest version as well and received the same error...
I'll await the responses to this issue, see what the answers and recommendations are, unless, I need a error test created.
Please let me know...
Respects ~
Re: Display Error
Posted: Wed Aug 28, 2013 7:20 am
by DigitalVolcano
Thanks, you can send the data file to
software@digitalvolcano.co.uk
Re: Display Error
Posted: Wed Aug 28, 2013 8:02 pm
by Deth
======
Greetings ~
Will be sending shortly....
(edit):
Since its a large file, I am uploading to be downloaded, and I'll attach the link to the email, for easy access...
I hope that this is ok? (please let me know) ..
Thanks in advance!
Respects ~
Re: Display Error
Posted: Wed Aug 28, 2013 8:37 pm
by DigitalVolcano
That's fine!
Re: Display Error
Posted: Thu Aug 29, 2013 10:29 am
by DigitalVolcano
Thanks for the file. The error is now fixed - it's only happening with Image search and in certain cases.
The fix will be in update 3.2.1 which will be released very soon.