Duplicate cleaner pro v.4.1.3 bug

[seagate]

What is going on here?!

Post my comment, I'm looking for a solution?!

[DigitalVolcano]

It sounds like there is a database issue. Try resetting the database -

https://digvolsoft.freshdesk.com/a/solu ... 6000016720


PS
The posts on this forum by new users are held in a moderation queue and are approved in batches - that's why new posts may take a while to appear.

[seagate]

It sounds like there is a database issue. Try resetting the database -

https://digvolsoft.freshdesk.com/a/solu ... 6000016720


PS
The posts on this forum by new users are held in a moderation queue and are approved in batches - that's why new posts may take a while to appear.

Thanks for the reply.

Method 1 didn't help because the program didn't start at all - as I showed in both pictures. So I can't get to the options menu because the program itself gets to the errors I showed in the above two pictures.

Method 2 - Checked, the folder is completely empty. Unfortunately - method 2 didn't help either.

Version 4.1.3 is completely useless to me.

I'm going back to version 4.1.2.

[DigitalVolcano]

Does completely uninstalling 4.1.2 first help? (or uninstalling 4.1.3 and re-installing).

[seagate]

Does completely uninstalling 4.1.2 first help? (or uninstalling 4.1.3 and re-installing).

I first uninstalled current version 4.1.2 with Uninstall tool v.3.5.9 build 5660, the registers were cleaned and the Method 2 folder was deleted.

I then cleanly installed version 4.1.3, but the program did not want to start, it came down to something like a home screen -> the one in the above two photos and so, unfortunately, method 2 could not be used.

I then uninstalled version 4.1.3 with Uninstall tool v.3.5.9 build 5660 and reinstalled version 4.1.2. I installed the new version 4.1.3 (as an upgrade), but the result failed.

[DigitalVolcano]

Thanks for trying
-Does 4.1.2 still work?
-Which version of Windows are you running?

[seagate]

Thanks for trying
-Does 4.1.2 still work?
-Which version of Windows are you running?

I have installed and run Duplicate cleaner pro v.4.1.2. I have no problem with this version.

System version: Windows 7 ultimate 64-bit (Windows NT 6.1) 6.1.7601 service pack 1 build 7601.

[DigitalVolcano]

Thanks- I've identified the issue with older versions of the .NET Framework.
Please re-download and install 4.1.3 - it should be fixed.
https://www.digitalvolcano.co.uk/dcdownloads.html

[seagate]

Thanks- I've identified the issue with older versions of the .NET Framework.
Please re-download and install 4.1.3 - it should be fixed.
https://www.digitalvolcano.co.uk/dcdownloads.html

- Duplicate cleaner pro v.4.1.3.exe, 11 487 384 bytes, 2019-10-28 17:25:58, MD5: 4acd00b64b487957261e555ef557a309
- Duplicate cleaner pro v.4.1.3 new.exe, 11 492 480 bytes, 2019-11-04 15:38:39, MD5: f869f20f52680d3cec5014c73099d252

After downloading the new file, I installed the program. The program started successfully, I tested it with many pictures.

There is no longer any problem.

Very precisely you have found and solved the problem.

Excellent work!

Well done!