Goal: I have two folders, "English Learning Materials" and "English Learning Materials 1". They used to be a direct copy of each other (made via Windows Explorer many moons ago). But since then, I've been editing in either/both so now I want to delete all the duplicates.
Issue: Duplicate Cleaner Pro (just bought it today and been pouring through the manual to no avail) has found no duplicates. They're all listed as "unique" even though it's the same file name & extension, same modified date, same folder structure even.
Does anyone see my obviously boneheaded mistake?
^^Why are all these being marked as unique? These are definitely duplicates.
Settings: no Master as I want all files inspected, no Scan Against Self--I want between the two folders, I do want Unique files (i.e., only created a Word doc in "English Learning Materials 1"), and yes to subfolders.
What I've tried so far:
- Closing and re-opening the program
- Making a new search
- Resetting all settings/data via "More Options"
- Restarting my computer
- Checking "Zip Files" and Unchecking "Don't Follow NTFS Mountpoints..."
- Ensuring the status is "Included" for both folders
- Unchecking "Protect important system folders" (though this is definitely an external drive without Windows installed)
- Ensuring the different Created dates aren't causing issues: "Same content: This option will find files with exactly the same content inside, regardless of name or date. Duplicate files matched with this technique will always be the same size."
- Uninstalling and re-installing the program
- Disconnecting and re-connecting my drive
Windows 10 Professional, x64 (1803--build 17134.48)
Duplicate Cleaner Pro (registered/paid version) 4.1.0
Drive is a 4TB Seagate Backup Plus, formatted to exFAT, and connected directly to the motherboard
Let me know if you have any questions. I really must be insane.