DigitalVolcano Software Support

We've managed to replicate the crash at 478000 images. Currently working on a solution and will let you know as soon as something is ready!
thanks.

Hi, Can you try this version? (please turn logging as well - it'll now write caching issues to the log) http://www.duplicatecleaner.com/download/DuplicateCleaner_205_exeonly.zip This is just the executable file - you need to copy it over the top of the existing version in your installed folder (eg. ...

Not currently - pencilled in for a future release!

That makes sense - i presume you are using the 'don't scan against itelf' option in the path list when comparing the archive to the incoming folder?

I realise that the caching is important, and will run some tests later to see if we can replicate (and hopefully fix) the bug.

You can move the image preview window to one side and still click on the list - it will update as you click.

TextCrawler can use ^ and $ for the beginning and end of a line if you check the 'Multi-line anchors' option

Ok thanks. Can you try with the cache turned off? (in options).

Sorry about this. Is there plenty of free space on the system drive?

If you run an image scan on a smaller subset of images does it come up with an error?

Which version are you using? What does it say in the title bar?

You limit your input folders by just dragging across the ones you want to look in to the 'folders to scan' area. If you mean how to limit the ones you delete, you can always click on a file and select 'Mark the files that duplicate this folder elsewhere' (Right-click menu), or try some of the other ...