DigitalVolcano Software Support

I have a search running, and it finds something like 1200 files with the same name. When the program goes to "Performing Duplicate Checks" however, it's searching the 30,000 files that are in the directories I'm searching through, instead of the 1200 that have the same name. I have "Same File Name ...

Hi there,
I upgraded to 3.2.4 from 3.2.3. I noticed that once I get my list of duplicates and double click an image, it doesn't load. I opened up 3.2.3 and it does load an image when double clicked. Also, there's a noticeable lag (almost a minute if not more) when I hit 'scan' in 3.2.4 when compared ...

Great, thanks so much. Love the updates recently. This program really is a life/sanity-saver for me!!

I had been working with folders on a server and tried to recreate it locally and was successful. I made an "A" and "B" folder in a folder "test", with a "C" and "D" folder inside of "B", all with identical files inside. It only shows A and C having duplicates if I have B marked as "don't scan ...

Sorry, File A is in all folders, so in the results I used to see three versions of File A. In 3.2.2, I only see Folder A and Folder C as duplicates, but not Folder D.

When I select "Don't scan against self," duplicates don't show up like the used to in previous versions. I'll try my best to explain what I mean, but it's a little confusing.

I compare Folder A to Folder B in my settings. Folder B contains subfolders Folder C and Folder D, which each contain an ...

I downloaded 3.2.1 and when I loaded it the first time, it didn't show networked drives. I closed the program and opened it back up, and they showed up.

I just upgraded to 3.1.5 from 3.0.9. I can't really use this version because it doesn't list my networked drives.

Could this feature be added back, or am I missing something in an options menu? Thanks.

I'm scanning a lot of images, using same file name and 95% image similarity. Why does it seem that it's scanning all of the images and not just the ones with the same file names? Sometimes it seems like it doesn't take into account files that don't meet criteria, but sometimes it does.

Also, for images, the "File Created Date" is not necessarily the same as the date/time the image was actually captured, it's the date of the creation of the file. If the capture time was an option, I feel like image duplication searches would be a lot quicker and just as accurate.