DigitalVolcano Software Support

It's frozen multiple times Anything particular stand out during these times? Huge number of files being scanned (millions), or might it happen when scanning only a dozen files? Huge file sizes (multiple TB sized), or might it happen with 100 MB sized files? Probably 500,000 files max, but at least ...

OK, lots of questions! And stuff I never thought about! What version of DC? 5.20.0 What OS? Windows 10 How much RAM? 16384 MB Tell us about the freeze? Does it unfreeze after some period of time? Not as far as I can tell. The next set of questions I don't know. What is DC's memory & CPU usage pr...

Periodically Duplicate Cleaner will freeze my PC. I like this program a lot, and I would like to buy the full version, but I am reluctant to do so when this keeps happening.

Does anyone have any suggestions?