DigitalVolcano Software Support

I copied System.Data.dll in the GAC folders from the computer where DC was working to the one where it wasn't, and now it's working. I'm still concerned about other files possibly missing from my .NET Framework, and why the System.Data files were not restored by the repair tool or by turning the .NE...

I might have found the problem. On the computer where DC is not working, these two folders are empty: C:\Windows\Microsoft.NET\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089 C:\Windows\Microsoft.NET\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089 On the computer where DC is wo...

I just discovered that the Duplicate Cleaner versions are different on my two computers, so it’s no use comparing them. I saw the difference when I compared the app folders in the Program Files folder. They have all the same files but the sizes of some of them are different. The one that’s working i...

therube, thank you. My gdiplus problem was resolved. I only mentioned it as an incident that preceded the problem I’m having now. The problem I’m having now is with System.Data or one of its dependencies not loading.

Can we narrow down the folders where Duplicate Cleaner looks for the file or assembly and/or its dependencies, so I can compare them on my two computers, and see what's on the one where it's working that isn't on the one where it isn't? I see developers talking about a bin folder and a GAC folder. W...

I'm trying to use version 3 while I'm waiting for this to be resolved, but I don't have a license key for that version. I submitted a ticket, with my key for version 4 and requesting a key for version 3, and got an email confirmation, but when I clicked on the link to check the status, it went to a ...

(edited to add a question) I have the same version of Windows on two identical computers. Duplicate Cleaner 5 is working on one, and has the “could not load” error on the other. Is there any way that I can find out what’s missing from one, and copy it from the other? Would there be .NET Framework lo...

.NET repair tool: Microsoft NET Framework Repair Tool Recommended changes The following changes to your computer may resolve the installation issues you have encountered • Reregister Windows Installer service Unregisters and re-registers the Windows Installer service using MsiExec.exe. Applicable re...

Windows 10 Duplicate Cleaner Pro 5.19.0 Error starting up Duplicate Cleaner: Could not load file or assembly ‘System.Data, Version =4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089’ or one of its dependencies. The system cannot find the file specified. DataPath=C:\Users\geotalk\AppData\Roam...