DigitalVolcano Software Support

This seems to be a very old discussion (6 years old), but I had this problem today with my Synology DS120j. (Not directly related to DigitalVolcano.)

When using the Windows command line "dir", it shows "The parameter is incorrect" when trying to show the date for some directories.

When using ...

Is there any hope for a Duplicate Cleaner Pro V5 with HEIC support (comparing HEICs to JPGs)?

I am having to use other software, but I would prefer to go back to use yours if it would support HEIC.

Thanks!
Ken

Any update on timing for V5? This year?

Are you any closer to announcing a release date for Duplicate Cleaner 5.0?

Any outlook / update on this?

Here's an idea for you, since there are various third-party converters of HEIC to JPG: Allow a plug-in to pre-process a file before you do the comparison, but save the analysis as if it was from the original file.

What the pre-processor does would be out of your ...

Wondering...is there a roadmap for when you might support HEIC (i.e. comparing them to JPG?) I know you cannot promise things, but is this on the roadmap? If not with some degree of confidence, I'm going to search for a different solution.

Ken

Thanks for looking into HEIC. Having this is critically important to why I bought Duplicate Cleaner to begin with. I want to compare iCloud (which, oddly, gets downloaded to Windows as JPG files) to other copies of the photos (in various places--Google Photo, Dropbox, etc.) When the original iDevice ...

Do you have any plans to support HEIC files? I have what I think are the same files in JPG and HEIC formats, and I want to know that they match.