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Crashes in Image Mode
Posted: Wed Dec 02, 2015 5:58 pm
by dzgaga
Every time I run the program in Image Mode, it crashes. I'm running Win7 64-bit. I see "Calculating image metrics." Then, crash: "Duplicate Cleaner Pro has stopped working."
Re: Crashes in Image Mode
Posted: Thu Dec 03, 2015 12:06 pm
by DigitalVolcano
Does it crash when scanning a particular location? If you point it towards a folder with a couple of test images does it work?
Re: Crashes in Image Mode
Posted: Fri Dec 04, 2015 4:17 pm
by dzgaga
Yes, it seemed to work in a small folder, but when I scanned the Pictures folder, it immediately crashed.
Re: Crashes in Image Mode
Posted: Sat Dec 05, 2015 3:23 pm
by DigitalVolcano
Is there much space on the system drive? It could be having trouble creating the database.
Were there any error messages?
thanks
Re: Crashes in Image Mode
Posted: Sat Dec 05, 2015 3:36 pm
by dzgaga
There is plenty of hard drive space on all my drives. The only message is from Windows, saying that Duplicate Cleaner Pro has crashed.
The program runs fine without crashing in Regular Mode.
Re: Crashes in Image Mode
Posted: Sat Dec 05, 2015 3:38 pm
by dzgaga
I have 599 GB free on my C: drive.
Re: Crashes in Image Mode
Posted: Sat Dec 05, 2015 5:58 pm
by therube
> Pictures
Anything special about Pictures?
> "Calculating image metrics."
Does that part of the process complete?
Does it show the total number of files?
In any case, how many files in Pictures?
What settings (Search Criteria) do you have set in Duplicate Cleaner?
Does its log show anything of value, View | View Log File... ?
Re: Crashes in Image Mode
Posted: Tue Dec 08, 2015 1:16 am
by dzgaga
Image Mode
85% Similar
Same Aspect Ratio
Exclude Zero Size Files from Duplicate List
Don't Scan System Files/Folders
Do'nt Follow NTFS Mountpoints and Junctions
Over 28,000 files
Crashes Calculation Image Metrics
View | View Log File is grayed out and not selectable
Re: Crashes in Image Mode
Posted: Tue Dec 08, 2015 6:49 pm
by DigitalVolcano
How many metrics in does it get before it crashes? It should skip "problem" images so maybe there is something else happening.
Re: Crashes in Image Mode
Posted: Wed Dec 09, 2015 3:15 pm
by dzgaga
It crashes immediately upon beginning image metrics