DigitalVolcano Software Support

Hi i had the following error

using version 2.1.0 free
1) i scanned my external harddisk
2) marked with selection assistend option select by location
3) file removal used the move option

Move/Copy Error: F:\uitz_00\ff\uitzoek\DELL backup\D\uitz XXXXX\xxxxx xxxxxx\RFC\closed\2359 2417 - RF outbound-packing should also be possible pallet by pallet - instead of item by item\RF outbound-packing should also be possible pallet by pallet - instead of item by ite__ : A device attached to the system is not functioning.

the file name is extreemly long and has no extensie but is a txt file
but why can't the the file be removed with duplicate cleaner as i can remove it with windows explorer ?

DC sometimes has problems with really long path/file names (>250 characters), as does Windows (depending which functions you use). We'll look at getting it to handle these in the next update.

for me it was/is not really a issue i deleted the files manually

but the message was quitte confusing

if the message would be different i don't think it is a problem
at least not for me. Now i checked a bunch of different things first.
these extreme long file names are not common

greetings
Buddy__

The error is one of those funny windows error messages that aren't very helpful. Duplicate Cleaner was just passing it on!