DigitalVolcano Software Support

Posted: **Wed Feb 18, 2009 6:28 am**

Dear Digital Volcano people,
I've just installed Duplicate Cleaner 1.3 on a WinXPPro box, and come up with the error message:
"Error loading settings from registry: Component audiogenie24.ocx or one of its dependencies is not correctly registered: a file is missing or invalid".
So I checked, and the ocx file is in \windows\system32, and I registered it using regserver32, and was told it had succeeded. But I still get the same message every time. Any ideas how to fix this?
Cheers,
Chris Forbes
christopher.forbes@mq.edu.au

Posted: **Fri Feb 20, 2009 8:31 pm**

Odd - this should work. Is there an earlier version of the Audiogenie ocx on the system?

Posted: **Mon Feb 23, 2009 5:47 am**

No: there's no other audio*.ocx on the computer. Do you know what "its dependencies" might include?
Chris

Posted: **Mon Mar 02, 2009 3:34 am**

And now, for no reason that I can tell, it works! And very satisfactorily. Software is _so_ confusing ...
Thanks, guys.

DigitalVolcano Software Support

Error message; problems with OCX registration

Error message; problems with OCX registration