DigitalVolcano Software Support

"Error showing file list Arithmetic operation resulted in an overflow"

This is the message I get when I scan a folder of backups I have (many folders within have duplicates and I'm trying to clean these). I am able to click "Duplicate Folders" and view anything up to about 1.36GB. Meaning I can click on the subcategory under folder group and see the files to the right and the folder size. The next larger one I have above 1.36GB is 3.08GB and then larger groups all the way up to 38.1GB. Each time I click on a folder group that is in that range I get the error and if I look at the pane to the right they all say "Folder Size: 1.35GB" and it looks like their summary contents might be truncated.

Have you upgraded to v3.0.5? This issue should be fixed now. Thanks!

Thanks that fixed it. As a note, when upgrading the installer does not check to see if you currently have the program open. Others may check for upgrades within program, install update while running, and just ignore the error that comes up about an inaccessible file and end up with a partial upgrade.