Stuck on Scanning
Posted: Tue Sep 12, 2023 5:01 pm
Duplicate Cleaner Pro 5
Ver. 5.20.1
Tried already 5 times and scan gets stuck (probably at same point).
Software crashes and can not Cancel the operation. Pressing Cancel really does nothing.
I need to Force Close the software via Task manager or restart.
Tried to clean the DB with no change.
Log file gives no important information:
12/09/2023 18:24:39
Scanning
- Video mode: Audio / Music - Similar - compare full file (slower)
- All file extensions
Folders to search:
Z:\ [Find duplicates-Yes]
Please advise.
Ver. 5.20.1
Tried already 5 times and scan gets stuck (probably at same point).
Software crashes and can not Cancel the operation. Pressing Cancel really does nothing.
I need to Force Close the software via Task manager or restart.
Tried to clean the DB with no change.
Log file gives no important information:
12/09/2023 18:24:39
Scanning
- Video mode: Audio / Music - Similar - compare full file (slower)
- All file extensions
Folders to search:
Z:\ [Find duplicates-Yes]
Please advise.