Cannot complete duplicate scan, due to app crashing

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j_keskari
Posts: 1
Joined: Thu May 19, 2022 6:46 am

Cannot complete duplicate scan, due to app crashing

Post by j_keskari »

I have tried several times (7) to scan my network backup storage for my image files (Unraid server). Program has crashed silently after ~24h, previous attempts without any message. Last scan showed this error message (translated from finnish, path is masked):

-Fatal error: "An attempt was made to read or write to protected memory. This is often a sign that another memory is corrupted." : FreeImage:Last file=X:\nnnnn.psd <- path string leading to the psd file is 148 chars long.

-I have run memtest and did not receive any errors.
-I have 64GB ram, but ram utilization is low on duplicate cleaner pro.
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DigitalVolcano
Site Admin
Posts: 1717
Joined: Thu Jun 09, 2011 10:04 am

Re: Cannot complete duplicate scan, due to app crashing

Post by DigitalVolcano »

It looks like the PSD (photoshop) file is crashing the FreeImage library and in turn Duplicate Cleaner has to close down. - this has been a reported issue.

- You can try excluding .PSD files from your scan (Exclude *.psd) or uncheck the RAW image support setting.
- Try removing the problem file mentioned in the error.

If you haven't already, a regular mode scan (Same content) with an image file filter is a fast way to initially list exact duplicates.
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