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Duplicate Cleaner Pro - crashes

Posted: Wed Dec 29, 2021 2:50 pm
by jmoen001
I am trying to use Duplicate Cleaner Pro v5 to look for duplicate images. Each time during the scan process the scan will run for a while and then crash and shutdown. There is nothing in the logs from what I can tell to see what is causing this. Any thoughts or ideas would be appreciated.

Re: Duplicate Cleaner Pro - crashes

Posted: Tue Jan 18, 2022 10:37 am
by Gareth321
I'm having the same issue. Only occurs on larger directories (8GB+) but happens consistently.

Re: Duplicate Cleaner Pro - crashes

Posted: Wed Jan 19, 2022 10:24 am
by DigitalVolcano
Which mode and settings are you using?

Re: Duplicate Cleaner Pro - crashes

Posted: Fri Jan 21, 2022 11:54 pm
by Callistemon
Do these disks have corrupt data, prohibited filenames, or I/O device errors? I know with Duplicate Cleaner 4, if the HDD has an I/O Device Error, it jumps to being finished and shows everything that wasn't scanned as unique. Maybe version 5 crashes instead.