Can't select files to delete

The best solution for finding and removing duplicate files.
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rbowman
Posts: 1
Joined: Sun Aug 16, 2020 6:07 pm

Can't select files to delete

Post by rbowman » Sun Aug 16, 2020 6:24 pm

I am trying this software. It has done a wonderful job of finding my duplicate photos but I cannot select the ones to delete. I've tried to click in the boxes but nothing happens. I've tried using the selection assistant. It acts like it is working but still no items have been selected/marked. I really want to purchase this program but not unless it works. Thank you anyone for your help.
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DigitalVolcano
Site Admin
Posts: 1310
Joined: Thu Jun 09, 2011 10:04 am

Re: Can't select files to delete

Post by DigitalVolcano » Mon Aug 17, 2020 9:55 am

You probably have the folder set to protected-

see-
https://digvolsoft.freshdesk.com/suppor ... 6000030107
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