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Getting weird Error when trying to scan! Please help!

Posted: Thu May 16, 2019 10:27 pm
by WildnFire
Image

These are not network drives. They are internal drives however I keep getting Error and can not scan them?

What is up with this? How do I fix this?

Re: Getting weird Error when trying to scan! Please help!

Posted: Fri May 17, 2019 1:17 am
by therube
My thought would be something with the (Search criteria) Advanced search options -> Don't follow NTFS Mountpoints and Junctions ?

IOW, are O & Q a Junction, or, is one mapped to the other?


On my end, I run a server application, & I have G: mapped to C:, & others on my network access some items on my computer through G:

Re: Getting weird Error when trying to scan! Please help!

Posted: Fri May 17, 2019 2:05 pm
by DigitalVolcano
It's possible that the two drives were cloned in the past (or are virtual containers) and have the same Volume Serial Number (VolumeID) and signature. Duplicate Cleaner uses this to check if two paths are mapped to the same place to avoid false duplicates.
It is possible to change a drive's volume ID if you are confident doing this.

I hope to get an update out very soon (next week probably) which allows you to skip this check.

Re: Getting weird Error when trying to scan! Please help!

Posted: Fri May 17, 2019 6:28 pm
by therube
VolumeID should handle it, if necessary.
(Or fsutil.)


DIR will display your "disk serial number".

Code: Select all

C:\> DIR O: | find /i "serial"
C:\> DIR Q: | find /i "serial"