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First-Time User Blues
Posted: Mon Feb 25, 2019 12:56 pm
by wintersoulstice
Hello All,
I'm feeling a bit like a dolt. I've just run my first search for duplicate files on my computer. I'd love to remove these duplicates, but all of the files have a lock next to them, and I'm unable to check the boxes next to them. Help!
Thank you so much, in advance
Re: First-Time User Blues
Posted: Mon Feb 25, 2019 1:08 pm
by DigitalVolcano
The scan folders are set as protected - check out
https://digvolsoft.freshdesk.com/a/solu ... 6000030107
If the folders are Windows system folders, it is best to leave them alone.
Re: First-Time User Blues
Posted: Mon Feb 25, 2019 1:18 pm
by wintersoulstice
Thank you so much for your help! I'm computer-savvy enough to recognize system files and other essential files, and I know better than to remove them. My intention is only to rid my drives of duplicate songs, photos, etc. Have a great day!
Re: First-Time User Blues
Posted: Tue Feb 26, 2019 12:36 am
by therube
Are you seeing the same type of padlock as linked above?
And/or a
screenshot of what you're seeing?