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No files in the list are currently marked

Posted: Thu Feb 07, 2019 11:17 pm
by NeeSwinney
I just bought Duplicate Cleaner Pro 4.1.1. The program found a lot of duplicates. The program has marked the ones that need to be deleted, but it says no files in the list are currently marked. It won't let me delete the marked files. What am I doing wrong?

Re: No files in the list are currently marked

Posted: Fri Feb 08, 2019 12:59 pm
by therube
Perhaps a screenshot of your marked files & the message you're seeing?

Re: No files in the list are currently marked

Posted: Fri Feb 08, 2019 1:43 pm
by DigitalVolcano
Are the files protected?

f you are unable to mark a file for deletion, either by clicking on the checkbox or using the Selection Assistant, this means the file is in a Protected folder.

You can tell this by the padlock icon next to the folder name:

Folders are flagged for protection in the 'Folders to Search' list in the Scan Locations tab. You can click on the button in the 'Protected' column to change the status.
You will need to re-scan if you want to change the protected status of files already in the duplicate files list.

Note: System folders will be automatically assigned the 'Protected' status if the 'Protect important system folders' option is checkmarked in the 'Options' drop down menu.