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Search slows down to a standstill every time?
Posted: Wed Mar 08, 2017 11:24 pm
by gaiko
The past few days DC has been starting off fine but then get slower and slower the longer it runs and in many cases never finishes (something like the Dichotomy paradox?). Sometimes it has been with many files, other times quite a few (just a few hundred) large files, I haven't really been following it enough to see a pattern other than searches starting off fine but getting slower and slower.
thoughts?
Re: Search slows down to a standstill every time?
Posted: Thu Mar 09, 2017 10:57 am
by DigitalVolcano
You could try resetting the database (note you'll lose settings)-
https://digvolsoft.freshdesk.com/suppor ... e-cleaner-
Re: Search slows down to a standstill every time?
Posted: Fri Mar 10, 2017 12:02 am
by gaiko
Not really. Technically yes, the scans finish but they blaze through the 1st 80% or so then gradually get slower and slower and I end up waiting longer for the last 5% of scanning than I did for the first 80%... but it does finish. Thoughts?
Re: Search slows down to a standstill every time?
Posted: Fri Mar 10, 2017 5:55 am
by therube
What version of DC?
Are hard links being counted?
Are you scanning ZIP's?
Are you using Preview?
Are the files stored on a network (as opposed to locally)?
What scan mode & settings are you using?
Ah, do you have logging enabled?
Sometimes you will notice the scan goes speedily, but then when you get to the "end", it seems to take forever.
What is happening, is that at that point (I suppose) it has actually finished the scan, but is writing out the log, which can be large, & relatively time consuming.
Re: Search slows down to a standstill every time?
Posted: Sat Mar 11, 2017 4:55 pm
by gaiko
What version of DC?
4.0.4
Are hard links being counted?
No
Are you scanning ZIP's?
No
Are you using Preview?
Didn't realize that was an option, I don't think I am.
Are the files stored on a network (as opposed to locally)?
I have done it on network files but have noticed this issue on local files as well.
What scan mode & settings are you using?
usually byte to byte
Ah, do you have logging enabled?
It was apparently enabled but after reading this I disabled it and tried scanning another folder, same result.
Sometimes you will notice the scan goes speedily, but then when you get to the "end", it seems to take forever.
What is happening, is that at that point (I suppose) it has actually finished the scan, but is writing out the log, which can be large, & relatively time consuming.