DigitalVolcano Software Support

I have found duplicated protected files how do I remove them it seems this computer has double system files?

I wouldn't recommend removing them unless you know they aren't required- different programs might need them in different places.

I'm receiving "files were not processed as they are Protected", however, I don't understand why Duplicate Cleaner is calling the files "protected". They are not marked read-only and are just regular files on an external USB drive.

Any help would be appreciated. Thanks!

I've answered my own question.

I had to uncheck the "Protect DLL/EXE File" Option.

How do you remove duplicate protected files. I have over a hundred of them. Thanks

I tried unchecking "Protect DLL?EXE File but that didn't help. Anyone with another idea.

DC finds 900 duplicate files and all of them are protected. Nothing is being deleted.

I duplicated a simple file three times and than ran the program. It still said that all of the duplicates were protected.

They might be in your Windows or Program Files folders - there's an option to protect these too. I wouldn't use DC to delete stuff from these folders though.

Deleting these files is a valid operation - I've reloaded Win XP a couple of times and have just upgraded in place to Win7. Each time, a Windows.old is created, containing copies of My documents and Program Files among other things. I'm quite happy to keep a single copy of these apparently redundant files, but I now have 5 copies and my disk is getting full. I got DUplicate Cleaner specifically to help me with this problem, and it still won't delete them, even when run in Administrator mode. Is there an override?