DigitalVolcano Software Support

Hi

For some reason Duplicate cleaner don’t find any duplicates for me anymore. I’ve used it for a while with great success (in finding duplicates). But lately (might be after latest upgrade) I don’t find anything.

To investigate I’ve copied a folder (of pictures) from my NAS to local the HD and in regular mode I put “ignore content” with additional option “Same File Name”. No filter. Still I get 0 duplicates when I scan the two folders.

I have changed many of the settings back and forth so I might have f#¤% something. Is there a default profile I could load? Any other suggestion of what I do wrong?

--
hm

Check the file filter. Also check the date and size ranges are set to "Any".

To reset it to 'factory settings' you can delete the database file in on Windows 7. (close Duplicate Cleaner first).

*facepalm*

*.* is ok for include. Not that smart for exclude.

thanks
hm