DuplicateCleaner Free 3.0.1 and Win7:

[BrianFalllbrook]

I just downloaded DuplicateCleaner Free 3.0.1 yesterday. I installed it. When I started it, Windows 7 notified me that

Window Title],Duplicate Cleaner Free,,[Main Instruction],Duplicate Cleaner Free has stopped working,,[Content],A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.,,[Close program]

I downloaded it again and installed it. I got the same error message when I started it.

HELP!!!

BrianFallbrook

[therube]

Where did you download it from?
What size was the download, 4,045,859 bytes?
Was the MD5 hash, f1e99432a40c04a5166853fbad75dc0a ?

The install itself completed successfully?

Do you have MS .NET installed on your computer?
What version?
(Such a simple question, so hard to figure out - MS!)

A small utility, run from a C: prompt, to tell:

DNFWVD (25.7 KB) is a Windows console program that let you to quickly discovery which .NET FrameWork versions are installed into your computer up to version 4.0.
http://www.softspecialists.com/download.aspx

Running an antivirus program? Which one?


Otherwise, there should be no issues running 3.0.1 Free on Win7 (that's what I have).

[BrianFalllbrook]

I re-downloaded DuplicateCleaner Free 3.0.1 to my Win7-64bit PC. I got a file of 4,045.859. I do not know how to get the HASH code for it. It downloaded DNFWVB, to determine what version of *.NET I have. When DNFWVB runs I see a black screen with with characters flash by, but I cannot read it. I searched for NET in my Framework64 directory. I have v4.0.30319.

I reinstalled DuplicateCleaner. I let it run. I immediately got the same error message:
================
[Window Title]
Duplicate Cleaner Free

[Main Instruction]
Duplicate Cleaner Free has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]
=======================
Suggestions?

[therube]

> When DNFWVB runs I see a black screen with with characters flash by

You would have to actually drop to a C: prompt & run the program.
Running it from Start | Run will do as you say.

But if you only have .NET 4.0 installed, I'm thinking (guessing) that is the problem.

See, System Requirements for DC ?

[DigitalVolcano]

Could be a damaged or missing .NET framework version.

A more friendly version checker is here: (download link at bottom of the page)
http://www.asoft.be/prod_netver.html
You can paste the useful text in the blue box that comes up.

I've also come across crashes at startup when there are corrupt windows fonts.

[BrianFalllbrook]

Here is what I got from http://www.asoft.be/prod_netver.html
=========
2.0.50727.5466
->C:\Windows\Microsoft.NET\Framework64\v2.0.50727
4.0.30319.296
->C:\Windows\Microsoft.NET\Framework64\v4.0.30319

< Installed .NET Frameworks >
.NET FW 2.0 SP 2
.NET FW 3.0 SP 2
.NET FW 3.5 SP 1
.NET FW 4.0 Client
.NET FW 4.0 Full
===========================
Next Step? How find corrupt fonts? Why do other programs have no similar problems?

[DigitalVolcano]

A good test for a corrupt .NET framework is to try running Paint.NET :

http://www.getpaint.net/

[BrianFalllbrook]

I had no problems saving, installing, and executing Paint.net

[DigitalVolcano]

Are there any options/buttons in the error window to display the details of the error? Could be useful in diagnosing the problem. thanks.

[BrianFalllbrook]

No, there are no buttons, etc., to give any more details. Only the following that I just copied, same as previously. I have moved Net to V4.5.

--------------
[Window Title]
Duplicate Cleaner Free

[Main Instruction]
Duplicate Cleaner Free has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]