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Posted: Sat Nov 21, 2009 10:48 am
by Ethan
I made the mistake of running the program when prompted immediately after I installed it. Had the "delete errors" problem too. Right-clicked on the program icon from the start menu and opened as administrator. After that it worked like a charm.
Posted: Fri Dec 04, 2009 11:53 am
by OldGrantonian
Ethan wrote:
>> Right-clicked on the program icon from the start
>> menu and opened as administrator. After that it
>> worked like a charm.
I would be grateful if you could give me the following info:
- Are you using Vista?
- Is your mscomctl.ocx file in System or System32?
Posted: Sat Dec 26, 2009 9:13 pm
by Hschomberg
I had the same problem as Ethan. His solution worked for me. I am running VISTA, mscomctl.ocx is in the system32 folder.
thanks for making duplicate cleaner available
Posted: Mon Dec 28, 2009 7:13 pm
by kevin
Hi my problem is the error says protected files help?
Posted: Sat Apr 10, 2010 4:21 pm
by Vincnet
Hey I had the same problem. Thanks for the solution here!
GREAT program after this was resolved for me !!
I'm running Windows 7, mscomctl.ocx is in System32
thanks!
Posted: Fri Jul 30, 2010 7:48 am
by IzzyB
I just wanted to give kudos to DV2 re: 'if you right-click on one of the files you are trying to delete, select "Open containing folder in explorer" and then try and delete the file manually.' After I did this, I still had to delete the checkmarked boxes the usual way through Duplicate Cleaner, but it worked!!