![Image](https://i.postimg.cc/Hszyfh7z/Capture-DCP5-0.jpg)
Won't even start
Won't even start
Just installed Duplicate Cleaner 5 and receive this error box when trying to run it.
![Image](https://i.postimg.cc/Hszyfh7z/Capture-DCP5-0.jpg)
![Image](https://i.postimg.cc/Hszyfh7z/Capture-DCP5-0.jpg)
- DigitalVolcano
- Site Admin
- Posts: 1734
- Joined: Thu Jun 09, 2011 10:04 am
Re: Won't even start
Sounds like it may not be installed properly, or the system needs updates/rebooting.
Try removing the program and restarting/re-installing.
Try removing the program and restarting/re-installing.
Re: Won't even start
Is /appdata/roaming/ an expected place for DC to be installed into?
It says "8 protected folders added".
Not sure what that means, but when I look on my end, I see the instalDir with 5 subdirectories therein.
What OS are you running?
Might an A/V be interfering?
Google: xceed.wpf.datagridcontrol exception
It says "8 protected folders added".
Not sure what that means, but when I look on my end, I see the instalDir with 5 subdirectories therein.
What OS are you running?
Might an A/V be interfering?
Google: xceed.wpf.datagridcontrol exception
Re: Won't even start
Just using Windows 10 and let the install program do his thing without any tweaking.
P.S. I've restarted the computer, unistalled the program, reinstalled it and still have the same error.
Thanks for taking the time to try to figure this out.
P.S. I've restarted the computer, unistalled the program, reinstalled it and still have the same error.
Thanks for taking the time to try to figure this out.
- DigitalVolcano
- Site Admin
- Posts: 1734
- Joined: Thu Jun 09, 2011 10:04 am
Re: Won't even start
Is this the version from the webpage or the Windows Store version?
- DigitalVolcano
- Site Admin
- Posts: 1734
- Joined: Thu Jun 09, 2011 10:04 am
Re: Won't even start
Does updating the .NET Framework help?
You can download version 4.8 for Windows 10 here (choose the Runtime version):
https://dotnet.microsoft.com/en-us/down ... work/net48
You can download version 4.8 for Windows 10 here (choose the Runtime version):
https://dotnet.microsoft.com/en-us/down ... work/net48
Re: Won't even start
Hi,
Thanks again for the following support but no, because this the installed version of .NET on my computer.
N
Thanks again for the following support but no, because this the installed version of .NET on my computer.
N
- DigitalVolcano
- Site Admin
- Posts: 1734
- Joined: Thu Jun 09, 2011 10:04 am
Re: Won't even start
Does installing the version from the Windows 10 Store help? You can uninstall the existing (not working) version first.
You can get it here-
https://www.microsoft.com/en-us/p/dupli ... verviewtab
You can get it here-
https://www.microsoft.com/en-us/p/dupli ... verviewtab
Re: Won't even start
Just did that an received the same error window...