Display Error

The best solution for finding and removing duplicate files.
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bburbage
Posts: 2
Joined: Mon Aug 26, 2013 6:31 pm

Display Error

Post by bburbage »

I am getting the attached Display Error after the duplicates have been identified. It happens on all file types. How can I fi this?
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DigitalVolcano
Site Admin
Posts: 1731
Joined: Thu Jun 09, 2011 10:04 am

Re: Display Error

Post by DigitalVolcano »

Sorry you are having trouble. Which version are you running?

Is it possible for you to upload your duplicatecleaner.data file so I can test the issue?
It's in C:\Users\[YOURUSER]\AppData\Roaming\DigitalVolcano\DuplicateCleaner on Windows 7. You can zip and email it if it's not too big.
Thanks!
bburbage
Posts: 2
Joined: Mon Aug 26, 2013 6:31 pm

Re: Display Error

Post by bburbage »

I am running the latest pro version. I can send the file. Where do I email it?
Deth
Posts: 2
Joined: Wed Aug 28, 2013 5:52 am

Re: Display Error

Post by Deth »

Greetings ~

I just (updated) to the latest version as well and received the same error...

I'll await the responses to this issue, see what the answers and recommendations are, unless, I need a error test created.

Please let me know...

Respects ~
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DigitalVolcano
Site Admin
Posts: 1731
Joined: Thu Jun 09, 2011 10:04 am

Re: Display Error

Post by DigitalVolcano »

Thanks, you can send the data file to software@digitalvolcano.co.uk
Deth
Posts: 2
Joined: Wed Aug 28, 2013 5:52 am

Re: Display Error

Post by Deth »

DigitalVolcano wrote:Thanks, you can send the data file to software@digitalvolcano.co.uk
======

Greetings ~

Will be sending shortly....

(edit):

Since its a large file, I am uploading to be downloaded, and I'll attach the link to the email, for easy access...

I hope that this is ok? (please let me know) ..

Thanks in advance!

Respects ~
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DigitalVolcano
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Joined: Thu Jun 09, 2011 10:04 am

Re: Display Error

Post by DigitalVolcano »

That's fine!
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DigitalVolcano
Site Admin
Posts: 1731
Joined: Thu Jun 09, 2011 10:04 am

Re: Display Error

Post by DigitalVolcano »

Thanks for the file. The error is now fixed - it's only happening with Image search and in certain cases.
The fix will be in update 3.2.1 which will be released very soon.
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