Duplicate Cleaner Pro - crashes

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jmoen001
Posts: 1
Joined: Wed Dec 29, 2021 2:47 pm

Duplicate Cleaner Pro - crashes

Post by jmoen001 »

I am trying to use Duplicate Cleaner Pro v5 to look for duplicate images. Each time during the scan process the scan will run for a while and then crash and shutdown. There is nothing in the logs from what I can tell to see what is causing this. Any thoughts or ideas would be appreciated.
Gareth321
Posts: 1
Joined: Tue Jan 18, 2022 10:36 am

Re: Duplicate Cleaner Pro - crashes

Post by Gareth321 »

I'm having the same issue. Only occurs on larger directories (8GB+) but happens consistently.
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DigitalVolcano
Site Admin
Posts: 1717
Joined: Thu Jun 09, 2011 10:04 am

Re: Duplicate Cleaner Pro - crashes

Post by DigitalVolcano »

Which mode and settings are you using?
Callistemon
Posts: 85
Joined: Fri Jun 25, 2021 5:15 am

Re: Duplicate Cleaner Pro - crashes

Post by Callistemon »

Do these disks have corrupt data, prohibited filenames, or I/O device errors? I know with Duplicate Cleaner 4, if the HDD has an I/O Device Error, it jumps to being finished and shows everything that wasn't scanned as unique. Maybe version 5 crashes instead.
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