Duplicate Cleaner Freeze when deleting :

The best solution for finding and removing duplicate files.
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absilone
Posts: 1
Joined: Thu May 04, 2017 8:30 am

Duplicate Cleaner Freeze when deleting :

Post by absilone »

After a duplicate search of Photos and a result of 3750 files found to delete, the soft is freezing when I click to process to delete them.

Any idea?

Tx

Francois
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DigitalVolcano
Site Admin
Posts: 1717
Joined: Thu Jun 09, 2011 10:04 am

Re: Duplicate Cleaner Freeze when deleting :

Post by DigitalVolcano »

Does it carry on if left? They may be a pause while it is queuing the files for deletion. Which version are you running?
tkungel
Posts: 1
Joined: Fri May 05, 2017 8:23 pm

Re: Duplicate Cleaner Freeze when deleting :

Post by tkungel »

We previously used Version 3 on another laptop and purchased Version 4 for a new laptop. Everything worked fine in Version 3. Can't say that about Version 4. We select files to delete and nothing happens. Regret buying Version 4 Pro.
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DigitalVolcano
Site Admin
Posts: 1717
Joined: Thu Jun 09, 2011 10:04 am

Re: Duplicate Cleaner Freeze when deleting :

Post by DigitalVolcano »

Try downloading v 4.0.5 (just released) and uncheck the 'Via windows shell' option on the delete page - this may help.
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