frozen almost

The best solution for finding and removing duplicate files.
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dvandusen
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Joined: Sun Jan 22, 2017 11:13 pm

frozen almost

Post by dvandusen »

I start Dup Cleaner and there is activity in task manager but the splash screen is all that I can see. Is there a way to clean the cache / start over?
Using win 10 on mac -- most recent versions

Thx
D
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DigitalVolcano
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Posts: 1717
Joined: Thu Jun 09, 2011 10:04 am

Re: frozen almost

Post by DigitalVolcano »

You can try a "factory reset" by deleting the database (method 2) - see FAQ
https://digvolsoft.freshdesk.com/suppor ... e-cleaner-

It's probably taking time to re-load the database if the last scan was large. It'll appear if you wait!
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