Won't even start

The best solution for finding and removing duplicate files.
watzupdok
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Joined: Tue Nov 23, 2021 5:04 pm

Won't even start

Post by watzupdok »

Just installed Duplicate Cleaner 5 and receive this error box when trying to run it.

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DigitalVolcano
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Re: Won't even start

Post by DigitalVolcano »

Sounds like it may not be installed properly, or the system needs updates/rebooting.
Try removing the program and restarting/re-installing.
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therube
Posts: 614
Joined: Tue Jun 28, 2011 4:38 pm

Re: Won't even start

Post by therube »

Is /appdata/roaming/ an expected place for DC to be installed into?

It says "8 protected folders added".
Not sure what that means, but when I look on my end, I see the instalDir with 5 subdirectories therein.


What OS are you running?
Might an A/V be interfering?


Google: xceed.wpf.datagridcontrol exception
watzupdok
Posts: 6
Joined: Tue Nov 23, 2021 5:04 pm

Re: Won't even start

Post by watzupdok »

Just using Windows 10 and let the install program do his thing without any tweaking.

P.S. I've restarted the computer, unistalled the program, reinstalled it and still have the same error.

Thanks for taking the time to try to figure this out.
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DigitalVolcano
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Re: Won't even start

Post by DigitalVolcano »

Is this the version from the webpage or the Windows Store version?
watzupdok
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Joined: Tue Nov 23, 2021 5:04 pm

Re: Won't even start

Post by watzupdok »

From the Web Page
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DigitalVolcano
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Re: Won't even start

Post by DigitalVolcano »

Does updating the .NET Framework help?

You can download version 4.8 for Windows 10 here (choose the Runtime version):
https://dotnet.microsoft.com/en-us/down ... work/net48
watzupdok
Posts: 6
Joined: Tue Nov 23, 2021 5:04 pm

Re: Won't even start

Post by watzupdok »

Hi,

Thanks again for the following support but no, because this the installed version of .NET on my computer.

N
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DigitalVolcano
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Re: Won't even start

Post by DigitalVolcano »

Does installing the version from the Windows 10 Store help? You can uninstall the existing (not working) version first.

You can get it here-
https://www.microsoft.com/en-us/p/dupli ... verviewtab
watzupdok
Posts: 6
Joined: Tue Nov 23, 2021 5:04 pm

Re: Won't even start

Post by watzupdok »

Just did that an received the same error window...
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