DigitalVolcano Software Support

- Possibly 'Same file name' and 'ignore copy', but I don't think it'll work in this case.

If the files are same, then you don't need to match on file names at all - just use 'same content'.

Usually on Black Friday (End of Nov) though there are some other sales occasionally.

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Is it one of the drives or just a folder? It usually means a drive is disconnected/unavailable.

It'll run on Server 2012 - you just need to make sure .NET Framework 4.7.2 or higher is installed.

You'll need to paste the log entry for the scan.

Currently you can't do this - the Ignore list excludes the file/folder completely rather than just excluding a specific match.
Something for a future version.

The text for the Wizards is in the 'Wizards' subfolder. Each Wizard is an XML file which you can edit with a text editor such as NotePad2 or VS Code. Example: <?xml version="1.0" encoding="UTF-8"?> <DCWizard SelectFolders="True" Icon="grey-fingerprint"> <Name ...

https://www.digitalvolcano.co.uk/dcdownloads.html 'Add this folder to Ignore list' in Parent folder submenu PDF Thumbnail preview (Requires Adobe Acrobat Reader) .TS Video file support Image Metadata: Bytes per pixel (Average) Image Metadata: Sorted/unsorted keywords Save filter range settings for g...

It should leave (or unmark) one file in each group - check you didn't have 'Leave existing marks unchanged' selected.

You need to post what type of files you are looking for, what scan modes have you tried, which file types aren't maching, etc.