It looks like the program is crashing - is there anything in the Windows event log?
You can try a full reset-
https://digvolsoft.freshdesk.com/suppor ... e-cleaner-
Search found 1705 matches
- Mon Jan 29, 2024 9:52 am
- Forum: Duplicate Cleaner support
- Topic: Duplicate Cleaner closes by itslef after 1 or 2 minutes
- Replies: 2
- Views: 1063
- Mon Jan 29, 2024 9:49 am
- Forum: Duplicate Cleaner support
- Topic: Resize All Columns To Fit - CNTL + NUMERIC KEYPAD PLUS "+"
- Replies: 3
- Views: 1366
Re: Resize All Columns To Fit - CNTL + NUMERIC KEYPAD PLUS "+"
Thanks for the suggestion - there isn't currently a resize all columns function (you can resize each one automatically by clicking on the column header divider).
All add this to the development list.
All add this to the development list.
- Wed Jan 17, 2024 11:00 am
- Forum: Duplicate Cleaner support
- Topic: Selecting by filetype - please help
- Replies: 3
- Views: 3080
Re: Selecting by filetype - please help
These are just preferences - it will still always mark all but one file in each group. Try 'All but one matching set' See manual note: These are preferences only - If you are marking 'all but one in each group' and preferring files with 'Copy' in the name and there aren't any files with 'Copy' in th...
- Tue Jan 16, 2024 9:59 am
- Forum: Duplicate Cleaner support
- Topic: Onglet Thème
- Replies: 2
- Views: 1336
Re: Onglet Thème
You need to edit the custom theme yourself in a text editor
see
https://www.digitalvolcano.co.uk/duplic ... =&sct=NDUx
see
https://www.digitalvolcano.co.uk/duplic ... =&sct=NDUx
- Sat Dec 23, 2023 11:45 am
- Forum: Duplicate Cleaner support
- Topic: How to reset to defaults?
- Replies: 2
- Views: 2588
Re: How to reset to defaults?
The 'Reset all settings and data' button on the Settings tab:
https://www.digitalvolcano.co.uk/duplic ... =&sct=NDUx
https://www.digitalvolcano.co.uk/duplic ... =&sct=NDUx
- Wed Dec 20, 2023 2:00 pm
- Forum: Releases & Update News
- Topic: Duplicate Cleaner Pro 5.21 released
- Replies: 0
- Views: 17613
Duplicate Cleaner Pro 5.21 released
https://www.digitalvolcano.co.uk/dcdownloads.html Updates in Duplicate Cleaner v5.21 - 20th Dec 2023 Match images by colour histogram in Image mode Pixel tolerance for 'Same dimensions' in Image mode Create metadata based subfolder names when moving/copying files Pre-copy check tool for moving and c...
- Mon Dec 18, 2023 12:08 pm
- Forum: Duplicate Cleaner support
- Topic: Duplicate folders
- Replies: 3
- Views: 10044
Re: Duplicate folders
They must have been skipped - check the log file. It's still possible they had a system or hidden flag on them. For exact duplicate folders- Uncheck the following:- -Skip system folders -Skip hidden folders -Skip files in ignorelist -Don't follow NTFS. Run in: -Regular Mode: Match by exact content. ...
- Sat Dec 16, 2023 11:30 am
- Forum: Duplicate Cleaner support
- Topic: Duplicate folders
- Replies: 3
- Views: 10044
Re: Duplicate folders
Because the leftover files must be outside the scope of your scan - it depends what mode and settings you were running. They may also be system or hidden files that were skipped.
- Thu Dec 14, 2023 10:11 am
- Forum: Duplicate Cleaner support
- Topic: Hangs or does not hang?
- Replies: 2
- Views: 11619
Re: Hangs or does not hang?
It's unlikely to be hung, it may just be calculating hashes for some very large files and moving slowly. Try leaving longer and see if the estimate changes (hopefully it should be done by now!)
- Thu Dec 07, 2023 10:52 am
- Forum: Duplicate Cleaner support
- Topic: How to remove the license?
- Replies: 1
- Views: 13475
Re: How to remove the license?
If you want to move to another machine just uninstall first and then install on the new one - no need for a license removal step.