DigitalVolcano Software Support

Yes, currently the Free and Pro version operate from separate databases. I'm hoping to make a cleaner upgrade path for version 4.0 which will upgrade your existing settings.

Sorry you lost your checkmarks! I've put a note on the bugtracking system to update how this works, or at least make it clearer.

Selection assistant 'undo' is on the upcoming development list already.

Any files that are ignored in the scan are also ignored in the folder compare. For instance if you just scan for *.jpg then any other files (thumbs.db, info.txt, etc) are disregarded in the folder comparison stage also. It will show partial tree matches - usually with a note saying that match is 'co...

You are correct - it won't remove any other files apart from the ones marked in the duplicate files list - even if you marked that folder via the duplicate folder tab.

Can you see the files in the mp3 player in Windows Explorer? If you can then the input folder can be dragged over to Duplicate Cleaner's path list for scanning.

The duplicate folders view basically shows you where entire folder structures have been duplicated within your scan. For instance you could have: c:\docs\Project1\ and c:\docs\Project1 - backup which both contain exactly the same files (including subfolders). The duplicate folder view will show thes...

It could possibly be the post-replace preview slowing things down. Does it not freeze up with the preview window turned off?

Yes, 3.5 can actually be installed alongside 4. If you install 3.5 it should run fine

https://www.microsoft.com/en-gb/downloa ... aspx?id=21

Hmmm - has it got very large (duplicate) files sizes? This could cause excessive memory use. The actually amount of files being scanned is fairly low.

Not currently possible, though I've added it as a criteria idea for version 4.0 :)