DigitalVolcano Software Support

Hi again, to answer your questions below... I take it these are photos & "system files" (or the like)? They are photos in a folder on the desktop. Anything "special" (odd) with the file names, lengths, or paths? None that we can see. You're doing a Same Content search? Exact ...

Hi, thank you for responding. Well, it seems I am dealing with two separate notices and I am not sure which one is the actual problem. I tend to think it's the "Administrator Permissions" that are causing my problems. I have checked all of the permissions and have even told the app to let ...

I am having issues moving duplicate files to a folder and the View Log File keeps telling me it cannot calculate the hash and then it names the original folder holding all the photos that I'm working on. Can anyone tell me what this means? How do I fix this?