DigitalVolcano Software Support

When using the Video Search my assistant on the results does not behave as it should. in my other thread i already pointed out that the selection assistant lacks a function of the previous version and that is to select by a certain preferance WITHOUT determing "all but one" , "only on...

Dear Community, i installed Version 5 yesterday and the programm is unthinkable slow..like i would have a pentium 1 with 2 megabytes of ram...every click or dropdown menu i touch takes like at least 20 seconds to react. the result list refreshes in forever (row by row) etc... what could this be ? i ...

Dear Developers, i somehow did not get the notification that version 5 came out...out of curiousity i went on the homepage and realized its been 2 months now since i missed the launch... so i quickly instaled the new version my first search was a picture search with a custom similarity (99%, flipped...

well....my 3 day , 36 TB duplicate search has finished again....but this time as it should...a column "hash" is selectable....files that are duplicate are really duplicate and the same sizes... everything as it should be what have i changed ? i selected same sontent again, but this time no...

it did not show the hash column in my results Columns may be displayed irrespective of other settings. Right-click a column & enable, 'Hash'. i found a group of duplicates consisting of 20 files marked as duplicate which are definitely not duplicates Take two of those files, copy them into a se...

thanks...i will try

ok how can i check for corruption in the database file ?

the Settings are: 13.07.2021 00:13:26 Scanning: Regular mode - Same content (MD5) - Maximum file size : 4GB funny thing is...it did not show the hash column in my results (i could not select it to be shown aswell) somehow i get the idea that the search did not search the way it should have.... i sca...

Aditional Info:

looking further intgo my results i have THOUSANDS of "dupes" that are no way identical....not anywhere the same size nor anything else comparable...i dont know what Duplicate Cleaner Pro has done here.....

Dear Community, i did not find a suitable thread to this so i hope its ok i write this thread: i use duplicate cleaner A LOT... and recently i let it scan for 3 days through my whole data... MD5 same content search only limited to files from 0 to 4 gb..... After it found literally millions of duplic...