Search found 1717 matches

by DigitalVolcano
Sat Dec 28, 2013 1:09 pm
Forum: Duplicate Cleaner support
Topic: is there any way to get a refund ?
Replies: 2
Views: 6116

Re: is there any way to get a refund ?

If you are not satisfied we'll happily refund within 30 days of purchase.
by DigitalVolcano
Sat Dec 28, 2013 1:08 pm
Forum: Duplicate Cleaner support
Topic: upgraded pro and now the scan does not finish
Replies: 4
Views: 8423

Re: upgraded pro and now the scan does not finish

Pro and Free work the same way, so I'm not sure why it is failing this time.
What is loss of connection - could it be a networking issue? How many files are you scanning and in which mode?

Thanks
by DigitalVolcano
Sat Dec 28, 2013 1:05 pm
Forum: Duplicate Cleaner support
Topic: the scanning process just stops without finishing process
Replies: 8
Views: 12951

Re: the scanning process just stops without finishing proces

Sorry you are having trouble.
Which version and scanning mode of Duplicate Cleaner are you using? do you know how many files it is trying to process?
Thanks
by DigitalVolcano
Thu Dec 19, 2013 11:11 am
Forum: Duplicate Cleaner support
Topic: google docs
Replies: 1
Views: 5115

Re: google docs

Well there is the 'Count hardlinks' and 'Ignore hardlinked files in the duplicate list' options in the criteria. That assumes your Google docs are local. If it is some kind of network drive that might not work. You can always move your duplicates to a temporary holding folder to be safe - that way i...
by DigitalVolcano
Mon Dec 16, 2013 11:35 am
Forum: Duplicate Cleaner support
Topic: Are the explorer context working for Duplicate cleaner
Replies: 3
Views: 7745

Re: Are the explorer context working for Duplicate cleaner

Possibly in a future update. You can semi-integrate it manually by copying the Duplicate Cleaner shortcut into the Windows SendTo folder (shell:sendto). Then you can right click on a folder and use the Send To->Duplicate Cleaner Pro method to start up DC with the selected folder. Note this only work...
by DigitalVolcano
Sat Dec 14, 2013 4:17 pm
Forum: Duplicate Cleaner support
Topic: Are the explorer context working for Duplicate cleaner
Replies: 3
Views: 7745

Re: Are the explorer context working for Duplicate cleaner

Do you mean the context menus in Windows Explorer? DC isn't integrated with those as of yet.
by DigitalVolcano
Tue Dec 10, 2013 12:04 pm
Forum: Releases & Update News
Topic: Duplicate Cleaner Pro 3.2.3 Released
Replies: 0
Views: 20282

Duplicate Cleaner Pro 3.2.3 Released

Updates in Duplicate Cleaner v3.2.3 "Grinch" Russian, Armenian language support Similar image comparison improved, including rotated images (Bugfix) Don't Scan against self - Image Mode issue - resolved. (Bugfix) Read-only files will now delete in non-recycle mode (Bugfix) SQL Logic Error ...
by DigitalVolcano
Fri Dec 06, 2013 10:32 pm
Forum: Duplicate Cleaner support
Topic: same file name gives different extenstions
Replies: 2
Views: 6499

Re: same file name gives different extenstions

See More Options window- Ignore extension when comparing file names.
by DigitalVolcano
Fri Dec 06, 2013 3:10 pm
Forum: Duplicate Cleaner support
Topic: Export Duplicate Folder List
Replies: 2
Views: 6299

Re: Export Duplicate Folder List

Glad you like it!
Good idea about the export - I'll put it on the to-do list and we'll take it from there. Maybe adding a new column with the folder group number to the duplicate file export might be enough.
by DigitalVolcano
Wed Dec 04, 2013 10:42 am
Forum: Duplicate Cleaner support
Topic: Duplicate Folders are 0 after import from CSV
Replies: 2
Views: 6096

Re: Duplicate Folders are 0 after import from CSV

You can't currently rebuild the duplicate folder list after importing a CSV file. This is because the CSV of the duplicate files would contain incomplete information about the folder structure, so there would not be enough information to rebuild the duplicate folder tree. The program does retain the...