DigitalVolcano Software Support

I was testing the behavior with removing USB drives. When the USB drive is removed, DC places a yellow triangle with an exclamation mark beside both the drive and the folder. When the USB drive is reinserted, and then the "Refresh List" button is pressed, the yellow triangle disappears fro...

I suspect that most people want to know "When I have eliminated all duplicates, what size am I left with? Will it all fit on drive x?" Currently, my scan result tells me: Total size of all files: 21 TB Files have duplicates: 16.1 TB So 21 - 16.1 = 5.9 TB of unique single files that I can't...

I see now, you probably use the same code for the Duplicate Files pie chart as you do the File Type pie chart. For the File Type pie chart, it makes sense to sort the legend by the number of files (large to small) and the color probably doesn't matter much because people won't remember 12+ color ass...

I have always found it strange when de-dupe programs report the number of duplicates as all of the files that have duplicates, so if I have 2 copies of the same file, they call that 2 duplicates, but to me it's 1 source and 1 duplicate. (However, the former seems to be the norm. I don't know if ther...

Registered version 5.20.1 (the latest one). Win10 x64 on Lenovo T430s i5 --------------------------------------------------- ISSUE #1: Bug I ran a quick test to ensure that I was correctly interpreting the three colors of the pie chart and got a surprising result when there were no unique files in m...

There's a good discount on Bits du Jour about once per year. Look through the comments to see what time of year. But never a sure thing. Some software appears on a regular basis and some disappears for long periods. Create an account and click "I want this" to receive an email when it's on...

Old post, but I wish that I could do that too. One way is to move the duplicate files from source 2 to a new "deleted" folder and then re-run by comparing source 1 to the "deleted" folder with the byte to byte. The result should be that everything in the deleted folder is a dupli...

Thank you very much for these licensing terms! RE FAQ: "Can I install Duplicate Cleaner Pro on another computer?" "Duplicate Cleaner Pro is licensed by user, so if you have another machine, such as a laptop, you are free to install it there as well provided it is for your own use.&quo...

Thank you. I went ahead and bought an i7 gen 8 machine to bring me 5 years into the future from my i5 gen 3. I will try running a dedup analysis on the gen 3 and then repeat it on the gen 8, both from the drive and a virtual folder, to learn how much of a difference it will make.

Running with the database, or the files to be compared, on an NVME drive will significantly speed things up vs SATA or USB 3? Or not?