DigitalVolcano Software Support

Yes, absolutely. That's one of the greatest advantages of Duplicate Cleaner over alternative software. Although a few competitors have unique scanning, those have no option but to list all files not duplicated within each folder on the list. With Duplicate Cleaner, you can find files not duplicated ...

If the deletion tab was most recently used for unique files, but the most recent scan does not include any unique files, the entire deletion page will be grayed out. Even the subtab to switch to duplicate files is blocked out, but works anyway when clicked. The deletion tab should be switched to dup...

The scan location tab is faded out while scanning is in progress. In default light theme, the folder names in the scan location tab are still readable. With the dark theme, the folder names are impossible to read without screenshotting and filling the surroundings with a different color in Microsoft...

If only a single instance is being used, hovering over a taskbar preview does not show the image previewer if the preview has been closed. When multiple instances are running, the taskbar preview shows the image preview even after it was closed, with no way to completely close it so it no longer app...

When synchronizing filesystems between disks, I always use Duplicate Cleaner to verify the files are mirrored and to find unique files. There are unique files where no copies are found on a disk, but there are also duplicates where a disk is missing some but not all copies. When I want the files dup...

I still have this issue. With another disk that has I/O Device Errors, there are a few thousand unique images on it. I have deleted thousands of unwanted images from the other source, and simply patching the other disk with all these unique images would undo that effort. At the same time, assuming a...

After months of only having the one ST5000DM000 that isn't defective, a third unit was inserted to the computer from storage. It has I/O Device Errors and caused the Windows desktop environment to fall apart. Everything turned to accent color, leaving only individual windows in the foreground. Termi...

Although it now scans both spindles at once within the partial or full stages, it does not move a disk to the next level until all other disks finish the process the first disk already completed. If one disk finishes much sooner for partial hashes (because it contains less files total), but then tak...

Do these disks have corrupt data, prohibited filenames, or I/O device errors? I know with Duplicate Cleaner 4, if the HDD has an I/O Device Error, it jumps to being finished and shows everything that wasn't scanned as unique. Maybe version 5 crashes instead.

This is because Duplicate Cleaner refuses to use more than 10 to 20 percent of the CPU. Even if you have an extremely high-performing CPU, it will be slow. Because it needs to run longer when it uses less CPU, it actually ends up using more electricity and keeps the system slower for a longer time.