DigitalVolcano Software Support

Would like to see in the GUI application some obvious indicator when an Exception is recorded in the Log file. Apparently, I've been generating errors for sometime and had no idea I needed see what was going on. Specifically, in my most recent case some IMAGE files were either not supported image fi...

Would like to see implemented clicking on the image to "select X" (rather than only the small checkbox below the image) as it would enhance the workflow for image files to remove.

Duplicate Files > View > Thumbnails

Thank you for the serious consideration.

Installs into 32-Bit not 64-Bit Folder "Program Files (x86)" Performed an uninstall, then installed and it forcing the installation into the "Program Files (x86)" folder when in fact it is a 64-bit program "Program Files" (would be expected, especially if end-user chang...

I can take a PDF file duplicate it and make a single change and DC v4.1.0 will never find the "similar content" even if it's 99.99999% identical. I have thousands of these cases.

"Z:\" Network mapping not displayed in Scan location available folders to search. Works correctly in all other applications.

Windows 10 Pro, 64-bit, v1703, Build 15063.877

Duplicate Cleaner Pro v4.1.0

Enhancement Request: Would like to see ability to "Mark for Deletion" by clicking the thumbnail in the Image Preview -- like a toggle. Also, the check/uncheck would need to occur in the "Duplicate files" tab. I'm looking to significantly enhance the workflow by lowering removing ...

Requesting enhancement: When you are reviewing "images" from the "Duplicate Files" tab and have the "Image Preview" displayed it would be fantastic if when you "check" for deletion in the "Duplicate Files" tab that an "X" is overlayed (or s...

I'm experiencing display issues with DC 3.0.4 (see screenshot) --- tabs, bottom-right items not accessible.
Windows 7 Ultimate 64-bit.

Is the DC Pro - Support thread access automatically added after purchase or is it a manual event (for reference, I've purchased)? Is it still active? If so, how do I get access? Thanks!

The download link on the after purchase page for Duplicate Cleaner Pro points to the prior build, v3.0.3 while the general link is the current v3.0.4