DigitalVolcano Software Support

Hello again, have you been able to look at it?
With the email I have now in my profile, the purchase date and the invoice number, you should be able to find out if there is a problem with my license.

I look forward to hearing from you.
Thanks

I'm trying to register to make the support ticket, but it's giving me a lot of problems!!

So I've modified my email address on this forum to match the one I purchased, if you'd be so kind as to look at it again!
License purchased on April 27, 2024 (n.º: *****268)

Thank you for answering, I bought the Program on 04/27/2024 so it is version 5, I'm sure.
I have even tried to install the version prior to this 5.23. 0 (from memory I think it was 5.22) and it still didn't let me register it

I also connected the computer with a VPN for registration and it didn't ...

I'm sending a screenshot of the error message

The license number is correct, so I don't understand what could be happening? The PC works with Windows 11

(I'm using Google Translate to go from Spanish to English, in case you see something that isn't written well or isn't understood well)

I have the program purchased and it is already working on my other PC, but when I install it on my laptop,
when I enter the license it says: "Your license registration failed"
I don't know what else to try!!

Has anyone else had problems with this too??
What else can I try??

Thanks

Questions before purchasing:

Version 5 of the program has been around for a while, if I buy it now when version 6 comes out, will the update be free from version 5?
Or will I have to buy the new one again?

By purchasing the program, can I install it on the three PCs I have at home? (in their FAQ ...